Emptoris- A simple yet effective user review
July 15, 2014

Emptoris- A simple yet effective user review

John Klucharits | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emptoris

Currently Emptoris is being used only in the Sourcing group here at Novartis in the US and Globally. When our business owners reach a certain threshold, as it relates to spend, they contact Sourcing and we utilize Emptoris for our RFX's.
  • Manages all supplier questions/inquiries via the message boards.
  • Ease of use to add new suppliers before releasing bids
  • Easily editable if scope changes during the bidding process
  • Building tables could be more user friendly. Most of the time, I just attach a spreadsheet
  • Rate Auctions could be more user friendly as well. If you have never done a Rate Auction, that first one will be confusing. There is not alot of guidance throughout.
  • Increased employee efficiency
  • Manage multiple RFX's at one time
I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
I gave it a 6 because it is not a terrible product. It's just missing some key components to have more acceptance in the sourcing world. Some other issues are the view the vendor sees is not the same view a user would see. However, with a good support team, you can make Emptoris usable and proficient in the sourcing discipline.
It is suitable if you are able to have a best practice area in the tool, where you can go and look at common questions in the industry.