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Recent Reviews

A to Z solution

9 out of 10
July 26, 2014
IBM Emptoris is used in the Contracting and Procurement department of the organization. It solves the way Wells Contracts are managed …
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Popular Features

View all 16 features
  • Contract database (5)
  • Contract search (5)
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Per User Per Month

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

IBM Emptoris DocuSign Demo Video


Procurement - Demo Emptoris

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Contract Authoring

Features related to the contract authoring process.

Avg 8.3

Contract Collaboration

Features related to collaborating on contracts.

Avg 8.4

Contract Monitoring

Features that enable users to monitor the status of contracts.

Avg 8.5
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Product Details

What is Emptoris?

Emptoris Competitors

Emptoris Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

CobbleStone Contract Insight® are common alternatives for Emptoris.

Reviewers rate Contract creation highest, with a score of 9.

The most common users of Emptoris are from Enterprises (1,001+ employees).
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Reviews and Ratings


Attribute Ratings


(1-15 of 15)
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Score 8 out of 10
Vetted Review
Verified User
  • eSourcing is very easy to use. It doesn't take long to setup an RFx. I like being able to have a place where everything is stored which makes potential audits more bearable.
  • I like being able to look up a contract quickly through Contract Management and have everything in one place.
  • I like being able to run reports through Contract Management. It makes tracking renewals a lot easier.
  • Not sure if these are Emptoris restrictions, or just restrictions setup by my organization, but I wish that there weren't so many tabs to fill out to archive a contract.
  • I wish that I could customize reports instead of exporting raw data and doing my own analysis.
  • I wish that we could easily change contracts into amendments and make sure they are linked appropriately. Currently, we have to delete the record and then recreate the amendment from the original contract.
Digvijay Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Contracts Tracking & Notifications
  • Reverse Auctions & eRFXs
  • Spend Analytics are insightful
  • Slower when running long reports
  • When upgraded to 10.0, integration was not seamless and it took more time than expected
  • Reporting features have scope for improvement
Score 8 out of 10
Vetted Review
Verified User
  • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
  • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
  • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
  • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
  • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
  • Reporting on specific contract language - while it is easy to pull reports based on values populated within the configured business term variables, it is much more difficult to pull reports to identify specific contract language modifications which were typed in via redlining. Even using a workaround involving combining various repository search and reporting techniques, the contracts must still be opened individually to view the modified language if the containing clause exceeds 1,000 characters. This process is tedious and flawed and not something an average user is capable of managing on their own so administrator and/or IT department involvement is often required.
  • Inelegant UI - while recent versions have a greatly improved UI, it is still quite inferior when compared to the modern user interface designs today's tech-savvy employees have become familiar with. Also, there are inconsistencies within the interface that are quite perplexing (for example, inconsistently named fields (Contract Substatus, Contract Sub Status, Contract SubStatus), or screens with consistent search criteria layout sometimes allow use of the Enter key on the keyboard to submit the search query while Enter doesn't work on identical screens and the user must manually mouse-click the Search button to submit the search query - while this is inconvenient, it does also call into question the behind-the-scenes quality control as well).
  • Vendor support - sometimes it is a great experience. Often however open tickets can drag on for months or be picked up or handed off to many different support techs. It can be frustrated repeatedly relating the specifics of a complex issue to multiple individuals. Would much rather have complex issues which cannot be resolved within a single support touch-point be assigned to a primary owner who can work with the customer throughout the resolution process until the issue has been successfully resolved. This is an area which has a significant amount of opportunity for improvement.
Justan Wright | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • The product was user friendly.
  • Integrated well with legacy and existing systems.
  • Support and training offered by IBM was top notch.
  • Certain components could not update properly with integration at first.
  • Cost was greater than some competitors.
  • Integration took longer than anticipated.
Temisha Lee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The software categorizes different types of providers.
  • The software allows different reports to be used/pulled for data reasons.
  • The software allows multiple addresses to be used/ for different reasons.
  • Sometimes the software can be a little slow.
  • Possibly create a short cut when certain addresses/name don't have be inputted so many times. Create an auto-entry.
Alejandro Gusis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Very strong and flexible esourcing suite, including eRFx and eAuctions
  • Ability to run optimization scenarios in real time
  • Ability to link spend analytics to eSourcing events
  • User friendly was not a way I would describe the tools
  • Sometimes, the breadth of choices can be overwhelming for an inexperienced user
  • Contract management was not really integrated as a part of the solution suite
July 26, 2014

A to Z solution

Score 9 out of 10
Vetted Review
Verified User
  • Contracts centrally managed
  • Rfp / rfq / tender process enhanced
  • User friendly / ease of use
  • All attachements, documents, communication etc in one place
  • One stop shop solution
  • The general flow of things
  • Straightforwardness
  • More customization
Score 5 out of 10
Vetted Review
Verified User
  • The system is pretty straight forward and generally easy to use.
  • I like the feature that you can set a notification for 30 days prior to expiration on contracts.
  • The system has a good reporting feature.
  • First, I must admit that we are using an older version of Emptoris, so some of my concerns may well be addressed in newer versions. First, we do not have a good system for rating / vendor management within the database
  • The system does not tie into our SAP system, or Microsoft.
  • Is not Cloud based
  • Have found customer support to be less than anticipated.
Mahesh Aluvala | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Maintaining contracts as Templates, This feature has helped business to simplify the contract language maintenance and also helped simplify the maintenance of clause related elements that will be used across the product.
  • Easy way to create the contracts, Emptoris has provided the easy ways to create the contracts. We dont need any expertise for creating a contract , with interview module any one can do so by answering a simple set of questions.
  • Monitoring, This is the best feature I can really count on. The monitoring of the contract is made very easy with the simple configurations and can be monitored in different ways like workflows, email etc.
  • MS word as a plugin for editing the language, this is another best feature. Editng of contract language can be done by opening the contract language in a word document . It is a simple process - open, edit, save and close. This saves to Emptoris templates.
  • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
  • Though the feature of editing language in MS word is excellent, loading MS word takes time.
Score 7 out of 10
Vetted Review
Verified User
  • Contract Revision Tracking
  • Signature Tracking
  • Specialty Contracts
  • Monitoring of growth in particular areas
  • Speed/Performance
  • More intuitive built-in reporting environment
  • Easier upgrade path when customized to business needs
Sikandar Hamid | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • It consolidates the budget after invoicing in a summary.
  • All your receipts and invoices are managed on one platform.
  • It is also a single platform to see all your P50's, P2P and order in one place (statement of work)
  • It a good tool for managing projects.
  • The reports from Emptoris are basically a dump of the data, there are no smart reporting tools.
Lawona Bodney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • The strenghts is creating contracts quickly and saving cost in mailing and printing cost.
  • Tracking non standard contract language is a plus and saves us from doing manual audits.
  • The reporting is great and tracking each department's accountability is great.
  • The only thing I would like to see is that is can hold mutiple attachments under the language tab.
  • I would like to see a function that allows all credentialing materials to be attached to Emptoris and sent to the next step as one complete package.
Score 6 out of 10
Vetted Review
Verified User
  • Manages all supplier questions/inquiries via the message boards.
  • Ease of use to add new suppliers before releasing bids
  • Easily editable if scope changes during the bidding process
  • Building tables could be more user friendly. Most of the time, I just attach a spreadsheet
  • Rate Auctions could be more user friendly as well. If you have never done a Rate Auction, that first one will be confusing. There is not alot of guidance throughout.
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