Overall Satisfaction with Emptoris
We used Emptoris as the go-to platform for eSourcing, contract management, spend analytics and supplier performance management. It was driven by a central team but applied to all different divisions within the company.
- Very strong and flexible esourcing suite, including eRFx and eAuctions
- Ability to run optimization scenarios in real time
- Ability to link spend analytics to eSourcing events
- User friendly was not a way I would describe the tools
- Sometimes, the breadth of choices can be overwhelming for an inexperienced user
- Contract management was not really integrated as a part of the solution suite
- We have a very good ROI over the first 3 years, being able to run several eRFx
- Only a few eAuctions were run in the tool (requires higher level and skills).
- Spend analytics is definitely a tool to consider but implementation takes always longer than planned.
- Bravo
Emptoris had better functionality but was definitely less user friendly. Still, the small center-led team was quite experienced so Emptoris was a better choice.