Updated September 03, 2019
Score 10 out of 10
Overall Satisfaction with EMS Software
We use it for scheduling academic classrooms, and for Event Spaces both for in house and external customer. It is being used across the whole organization. It helps us maximize the use of our space, schedule, track & allows users to book space.
- Queries. I like the built in choices and the ability to make my own specific queries.
- Ease of Movement of space. This helps tremendously as we deal with frequenct classroom changes.
- Communication. Communication both internally and externally is very fluid in the program.
- I would like more clear notifications when there are conflicts across long standing classes and events.
- I would like more information about upcoming not definite bookings.
- More customizable colors and layouts.
- It’s beeen very positive being able to monitor when and how our space is being used. And lets us know how space can be used better.
- It has been great for monitoring financial returns, especially when weighing space size and location.
- It’s been great having a tool for internal users to have an avenue to find and book their own space. Saves us time having to check many options for people.
It grows as we grow. We haven’t had any growing pains even as our campus expands and gets new additions. We are able to modify and we don’t lose a beat.
I like the configurability and options that EMS gives us. We are able to create and modify room space at the drop of a hat. This is a great comfort in our every expanding environment.
Using EMS Software
15 - All space bookings in all facilities here at the university. One person in each department and area has access to EMS. This handles all space detailing and catering as well
2 - I think you are talking about the tech staff to support the software. We have two individuals that run our tech department
- Hoping to integrate outlook
- Hoping to integrate HVAC system
- Hoping to integrate door lock and instant booking technology
Evaluating EMS Software and Competitors
EMS Software Implementation
EMS Software Support
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
We had a odd problem with a missing script. Tech support was able to figure this out and help us run the needed script during our upgrade.
Using EMS Software
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using