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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Learn from top reviewers

Thoughts on EMS from someone who "lives" in this software.

Rating: 6 out of 10
July 29, 2022
IncentivizedVetted ReviewVerified User
EMS software is used by our registrar's office as well as other departments across campus. In my department, Notre Dame Studios, we use EMS to schedule services, resources, an...
Continue reading
Amy Williams
Program Manager - Professional Services
Assistant Production Manager- Notre Dame Studios
University of Notre Dame
Accruent EMS1 year of experience

Make your booking period so efficient with simple software

Rating: 10 out of 10
July 25, 2022
IncentivizedVetted ReviewVerified User
We use EMS to schedule all meetings on 12 departments. It handles all of our meeting problems pretty well. At our office of the department there are only two meeting rooms for...
Continue reading
Ceyhun Haqverdiyev
Engineer - Information Technology
Security Operation Center Analyst
Cyberpoint
Accruent EMS2 years of experience

EMS - Easy Maintenance System for your reservation needs

Rating: 10 out of 10
July 19, 2022
IncentivizedVetted ReviewVerified User
We've been using EMS for several years now and have found it to be efficient and easy to use for both desktop and web based clients. We have very few issues and when we have, ...
Continue reading
Cheryl Choat-Cobb
Administrator - Customer Service
Kelly Center Coordinator
Texas Christian University
Accruent EMS1 year of experience

EMS - it truly is a one size fits all software!

Rating: 4 out of 10
June 24, 2022
IncentivizedVetted ReviewVerified User
We use EMS on a department level for room scheduling in our student center. In addition to scheduling, we can provide room usage reports to upper university management.
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Trish Lofton
Administrative Assistant - Other
Administrative Assistant
Curris Center Administration Office, Murray State University
Accruent EMS3 years of experience

Accruent EMS is a reliable room-booking software for post-secondary institutions!

Rating: 9 out of 10
March 18, 2022
IncentivizedVetted ReviewVerified User
We use Accruent EMS to help build transparency for room availability for our stakeholders: students and staff. The use case for our org is having different stakeholders with d...
Continue reading
Ralston Kwan
Analyst - Information Technology
Business Systems Support Analyst
Ryerson University
Accruent EMS8 years of experience
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Pricing

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Accruent EMS

Accruent EMS

N/A
Unavailable

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Competitors

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 174)

Thoughts on EMS from someone who "lives" in this software.

Rating: 6 out of 10
Incentivized
July 29, 2022
AW
Amy Williams
Assistant Production Manager- Notre Dame Studios
University of Notre Dame (Higher Education, 5001-10,000 employees)
Vetted Review
Verified User
Accruent EMS
1 year of experience
View profile
Use Cases and Deployment Scope
EMS software is used by our registrar's office as well as other departments across campus. In my department, Notre Dame Studios, we use EMS to schedule services, resources, and space. It has helped us manage all of our resources in one place.
Pros
  • EMS allows us to schedule our staff, equipment and rooms that are needed to complete our services.
  • EMS process templates allow flexibility in scheduling among different types of users across the University.
  • The book view in EMS allows the staff to view the day ahead in a glance.
Cons
  • When using the calculations option in pricing, it is almost impossible to report on those amounts. We currently have to run several reports to get the details needed. It can be very tedious pulling the data together.
  • When entering payments it would be ideal to allow a batch of reservations to be shown as paid, rather then entering each reservation number individually.
  • When processing invoices, it would be ideal if the invoices could be emailed as a mail merge instead of one invoice at a time.
Likelihood to Recommend
The % calculation function is difficult to report on. The software is great for scheduling events and adding various resources to the event.

EMS - Easy Maintenance System for your reservation needs

Rating: 10 out of 10
Incentivized
July 19, 2022
CC
Cheryl Choat-Cobb
Kelly Center Coordinator
Texas Christian University (Higher Education, 1001-5000 employees)
Vetted Review
Verified User
Accruent EMS
1 year of experience
View profile
Use Cases and Deployment Scope
We've been using EMS for several years now and have found it to be efficient and easy to use for both desktop and web based clients. We have very few issues and when we have, we have had a positive response to our questions. We are not yet using it campus wide, but hope to incorporate other buildings in the future. Right now our student union buildings and visitor's center are the only buildings that use EMS.
Pros
  • Easy scheduling
  • Convenient to look at what is taking place on campus
  • Multi-level information; seems endless on the amount of information you can track.
Cons
  • Knowing the scope of what can be accomplished before configuration process
  • Would like the capability of better separating features between the individual buildings
Likelihood to Recommend
EMS is much easier to use than our previous reservation system. Even though only two departments are currently using this program, it can easily be modified to accommodate others on campus. It is user friendly on both the Desktop and Web-based clients. We now have the ability to view calendars for other buildings which makes it easier to help visitor's locate where their events are taking place.

Accruent EMS is a reliable room-booking software for post-secondary institutions!

Rating: 9 out of 10
Incentivized
March 18, 2022
RK
Ralston Kwan
Business Systems Support Analyst
Ryerson University (Education Management, 501-1000 employees)
Vetted Review
Verified User
Accruent EMS
8 years of experience
Use Cases and Deployment Scope
We use Accruent EMS to help build transparency for room availability for our stakeholders: students and staff. The use case for our org is having different stakeholders with different booking privileges, whether it's boardrooms, multipurpose rooms, hoteling stations, promotional tables. Through the Accruent EMS web app, we enable some stakeholders to place a tentative hold on the space and then the room owners approve the space without the need to go through multiple iterations of emails to request a space. Other stakeholders use the desktop client to see and request for space.
Pros
  • Easy to navigate
  • Quarterly updates
  • Showcasing use cases of other clients
Cons
  • Desktop client only available on windows OS, macOS users must have parallel desktop or a virtual box loaded with an image of windows
  • Should transition to 100% cloud-based platform without the need of desktop clients
  • Minimizing outages
Likelihood to Recommend
Accruent EMS is well-suited when it comes to room utilization and transparency but with regards to onboarding other departments such as A/V and Catering, it becomes a challenge because there are other software that meets the needs of these departments that EMS does not have. The use of multiple systems for other departments is a nuisance especially with inventory mangement.

EMS - it truly is a one size fits all software!

Rating: 4 out of 10
Incentivized
June 24, 2022
TL
Trish Lofton
Administrative Assistant
Curris Center Administration Office, Murray State University (Higher Education, 1-10 employees)
Vetted Review
Verified User
Accruent EMS
3 years of experience
View profile
Use Cases and Deployment Scope
We use EMS on a department level for room scheduling in our student center. In addition to scheduling, we can provide room usage reports to upper university management.
Pros
  • Invoicing
  • Reports
  • Scheduling
Cons
  • Make it easier to select multiple rooms on a reservation
  • Create a common list of reports
  • Easier every day user interface
Likelihood to Recommend
EMS is the perfect solution for room scheduling. There is no worry about double-booking a room, which is a costly mistake for any business. The software is capable of running so many reports for day-to-day usage as well as future projections in income.

Make your booking period so efficient with simple software

Rating: 10 out of 10
Incentivized
July 25, 2022
CH
Ceyhun Haqverdiyev
Security Operation Center Analyst
Cyberpoint (Information Technology & Services, 201-500 employees)
Vetted Review
Verified User
Accruent EMS
2 years of experience
View profile
Use Cases and Deployment Scope
We use EMS to schedule all meetings on 12 departments. It handles all of our meeting problems pretty well. At our office of the department there are only two meeting rooms for 87 workers and 9 squads. We can book a room easily.
Pros
  • Implementation takes little time.
  • Easy to interact with other reporting tools.
  • Enables everyone to easily access and utilize data.
Cons
  • Interface, I think it's a little bit hard.
  • Of course, price.
Likelihood to Recommend
As said the interface is a little bit difficult to use, and sometimes non-ITs get mixed up. But implementing it to other applications for reports is so easy. Our efficiency is improved by a process that involves sending email confirmations to clients with the information we need to provide.
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