Pretty decent product
Anonymous | TrustRadius Reviewer
Updated September 03, 2019

Pretty decent product

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with EMS Software

EMS Software has been great in helping several areas within our university schedule events as well as complete course classroom assignments which would otherwise be incredibly cumbersome.
  • Easily assign rooms
  • Find appropriate rooms for events
  • Everyday use intuitive
  • Multiple features to suit a variety of needs.
  • It would be nice to have little information boxes for different fields/options that explained a bit about what that feature does and how it is important
  • It can be daunting to try to explore possibilities of features that are currently not in use. It would be nice to have an option for a help section that easily allowed you to see how you might fully take advantage of the features you already have access to for learning/ exploring purposes.
  • I can't open another window within EMS (activity book for example) without finishing my room assignment or reservation task. However, sometimes I really need to see two things at once and end up having to open another EMS entirely on a different monitor to be able to accomplish what I need to do (for example I may have two back to back classes that need to be in the same room or close, so I need to be able to see options for each class side by side.)
  • Ease of scheduling
  • The amount if time spent assigning classrooms has been greatly decreased.
  • Scheduling is more efficient especially considering recent changes in our SIS that make older ways of scheduling not useful any longer
I don't understand the question
  • Not yet using
It mostly is, but there are a few things that would be nice to set at the individual scale and not the mass user scale
EMS has a wide range of features that can be well adapted for a large variety of needs. For the most part, it is very appropriate for most instances, but much smaller companies/institutions may find all the features unnecessary/overwhelming.

Using EMS Software

40 - This is my best guess. There are about 3-10 people who use the back end of it for actual scheduling, around and then any staff or faculty member can use it to see if rooms are available at a given time
1 - We only have 1 person who supports the software's integration with our SIS
  • Classroom assignments
  • Event reservations
  • Room availability
  • To show staff/ faculty what the spaces look like and what features they have
  • Front end reservations
It works and we don't currently need anything it can't provide.

Evaluating EMS Software and Competitors

EMS Software Implementation

Was not a part of implementation
Not sure - I was not a part of implementation but I heard it was awful
  • Lack of institutional IT support

EMS Software Support

Using EMS Software

Things can always be improved
Like to use
Easy to use
Feel confident using
  • Classroom assignmet
  • Event reservations
  • Cross listed courses
  • Configuration
  • Exploring unused features