Item: Accruent EMS
Rating: 10
Author: Lisa Walke

Use Cases and Deployment Scope

EMS is used by our Student Union, Recreation Center, Career Services Center & Hospitality Services. Used to book real estate and schedule catering

Pros and Cons

User friendly - everyday users and super users can interface about events in one location
Integrates with other platforms we use - Social Tables, Four Winds, Outlook

Our issues are mostly with our internal ITS division. We are exploring new services with the Accruent fabric.

Return on Investment

By switching to Web App for our catering services, we have saved about $50,000 in labor costs by eliminating manual data entry of catering orders.
Our Union was able to eliminate unnecessary staff that managed events through paper or e-mail request

Alternatives Considered

we had a house made system before EMS

Scalability

We've been able to apply EMS to some of our less traditional services (equipment check out, laptops, production schedules for kitchen staff) by thinking outside of the box

Product Configurability

For me, it's perfect

Likelihood to Recommend

I'm not particularly tech savvy, EMS is easy to use and configure. We are hoping that our entire campus will switch to the system.

I love EMS!!!

Overall Satisfaction with EMS Software