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EMS in a nutshell
Updated December 28, 2018

EMS in a nutshell

Jason Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

We use EMS to coordinate and manage our events, room bookings, room configurations, and scheduling.
  • Scheduling of space.
  • Monetizing use in areas that were previously difficult to monetize.
  • Resolving scheduling conflicts.
  • Ease of use
  • Web client for administration would help with compatibility. Many of our marketing folks use Macs and there isn't currently a client for Macs.
  • Make it easier to customize the look and feel.
  • Better verbiage in various areas of the client... maybe a frequently used box.
  • It has allowed us to monetize in areas we weren't able to in the past.
  • [We can now] charge for item usage versus just room usage... allowing for event and experience customization.
  • Gives us a great tool to run reports and see what is being used and what isn't.
We started with EMS and in-house systems.
Because of the licensing models and software structure, EMS can grow as your needs grow.
Always room for improvement but light-years ahead of the others.
Well suited for space management, hot desking, even parking assignments. Less appropriate for on-demand scheduling, "need it in five minutes" type of things... at least in our current configuration.

Using EMS Software

10000 - Staff, students, visitors
5 - We have 4 people in our customer support side and one IT support.