Encompass - easy to navigate but as long as you watch videos first
November 01, 2023

Encompass - easy to navigate but as long as you watch videos first

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass

We use our pipeline and prospects mainly. I use this everyday for about 20 files. I mainly use it for prequals to closing. I like using Scenarios as well so I can play with the borrowers numbers until they are approved. Many forms I use such as Loan Estimate and Pre-approval.
  • Alerts - those are great when you forget to do something
  • Branch Resource Center - shows you what is missing as well
  • Top banner - showing the loan in a snapshot
  • For VA loans - it would be great if those forms were completely separate or in a folder
  • Have the fico score at the top of the banner (snapshot of loan)
  • 2015 - remind us when a possible fee is missing
I can't remember if Calyx Point was better then Encompass because I haven't used it in over 10 years. I selected Encompass because the company uses it.

Do you think Encompass delivers good value for the price?

Yes

Are you happy with Encompass's feature set?

Yes

Did Encompass live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Encompass go as expected?

I wasn't involved with the implementation phase

Would you buy Encompass again?

Yes

Encompass is great for pre-qualifications since you can play with the numbers but it's not user friendly when filling out separate program documents. I have different forms to fill out for VA vs Conventional and it's hard to remember if I'm missing any.