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May 14, 2025

cool stuff

Alex Nelles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • EB AIDA (Chatbot)

Overall Satisfaction with Enterprise Bot Conversational AI Bots (AIDA & AIVA)

We have many policies and documents with rules in our hospital. Since it’s often difficult to find answers to specific questions, we were looking for a digital assistant who could provide accurate responses and point us to the relevant document or policy. Enterprise Bot Conversational AI Bots (AIDA & AIVA) delivered exactly that—an AI bot that gets the job done.

Pros

  • Accurate
  • Fast response
  • Very good user adoption

Cons

  • help customers to structure their data
  • create prompt library for cases like our so implementation becomes faster
  • we clearly reduced the time our staff needs to find answers
From the users perspective it as easy as it can get.

Do you think Enterprise Bot Conversational AI Bots (AIDA & AIVA) delivers good value for the price?

Yes

Are you happy with Enterprise Bot Conversational AI Bots (AIDA & AIVA)'s feature set?

Yes

Did Enterprise Bot Conversational AI Bots (AIDA & AIVA) live up to sales and marketing promises?

Yes

Did implementation of Enterprise Bot Conversational AI Bots (AIDA & AIVA) go as expected?

Yes

Would you buy Enterprise Bot Conversational AI Bots (AIDA & AIVA) again?

Yes

Wherever you need a digital employee who will have an interaction with a human being - be it answering questions via email, chat, voice. The value increases if after that tasks are performed by the same.

Comments

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