P21 a great tool for fastener distributors
March 27, 2018
P21 a great tool for fastener distributors
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epicor Prophet 21
P 21 is our enterprise software system. We use it in all aspects of the business. It helps us to process transactions and track KPIs to insure that we are meeting our goals.
Pros
- We are a specialty distributor. We don't have a product line per se. We manage inventory by customer. P 21 gives us the tools to do this effectively.
- The accounting functions provide us a very good picture of our success in meeting our financial goals.
- The portals that we can configure give us a good day to day pulse on the business
- We do a great deal of kitting and re-work. P 21 helps us manage these processes.
- The system is fairly intuitive and easy to use.
Cons
- The customer master inquiry is a good tool. I like the tab for order history which shows 24 months history to establish trends. The same data should be available for invoices and GM %.
- In item master inquiry, the data is shown on a location basis. It would be good to have a tab that shows total corporate data (inventory, sales history, usage, etc.)
- I mentioned previously that P21 accounting functions are strong. That being said, the system really makes you pay to correct errors in pricing, A/P, receiving and billing.
P21 has provided us much better tools than our previous software platform. We have access to our data and can download it and create custom reports and what if scenarios which have been very helpful in managing the business.
Yes - We were a long time Faspac user. We were able to implement P21 4 months after we made the decision to go with it. We could have taken more time to clean up data but felt it was important to have a sense of urgency with our long time staff members who were used to Faspac.
Change management was a big part of the implementation and was well-handled - We needed to to keep the momentum up and have a tight implementation schedule in order to keep our staff motivated to learn the application.
- P 21 has allowed us to grow the business and increase our staff productivity (measured by sales $ per full time equivalent employee).
- Return on Assets is s KPI for our company. We were able to increase and sustain the ROA.
We felt after analyzing the different systems and talking to their users that P 21 best met our needs. We were able to take the package "plain vanilla" and make it work. The other software packages needed to customize applications to meet our needs.
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