Item: Bonterra ETO
Rating: 10
Author: Dave Shah

Overall Satisfaction with ETO by Social Solutions

Use Cases and Deployment Scope

We use ETO to track our students we serve and their progress along with contact hours across all programs we serve. ETO has really helped us to give us inside of our business by providing important data sets to make certain important business decisions for the organization. We are becoming a data driven organization. ETO has brought a lot of clarity to the work we are doing!

Pros and Cons

Pros

Easy to configure and magage.
Secure web based tool.
Good reporting tool comes with the software.

Cons

Entity can be improved and ETO Should allow Admin to configure objects f the entity just like Tochpoint.
ETO should allow direct access to the data being stored on AWS.

Return on Investment

All positive. We are becoming a data driven organization thanks to ETO software!

Likelihood to Recommend

It is well suited to track any organizations's clientele. SAP business Objects reporting comes with the software. Overall easy to configure and manage. Entity can be improved. ETO shoud allow direct access to data other than via a SAP reporting. Overall good product, good technical support in place.

Comments

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Overall Review of Efforts to Outcomes by IT Admin