Item: Everbridge Mass Notification
Rating: 8
Author: Verified User

Overall Satisfaction with Everbridge Mass Notification

Use Cases and Deployment Scope

Everbridge Mass Notification, in our jurisdiction, is used as the main emergency notification system for the public. We use it to publish our traffic alerts and other important information to social media (via the ingestion feature) Nixle (Community Engagement) as well as IPAWS. This allows us to easily push a message out to the public with one message sent to many different forms of media at one time. This saves us time and energy.

Pros and Cons

Pros

Ease of use. If you can operate email, you can send a message. It cuts down training time.
Ease of signing up. You can either text in or log in.

Cons

Ease of signing up
Conditions and notification sending

Return on Investment

Connecting with the public is very important. Everbridge gives us the freedom to go direct to them, without a cost to the receiver.

Alternatives Considered

None

Support Rating

The ease of use and ease of understanding how it works allows you to start sending messages shortly after you add your contacts.

Key Insights

Do you think Everbridge Mass Notification delivers good value for the price?

Yes

Are you happy with Everbridge Mass Notification's feature set?

Yes

Did Everbridge Mass Notification live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Everbridge Mass Notification go as expected?

Yes

Would you buy Everbridge Mass Notification again?

Yes

Likelihood to Recommend

Everbridge Mass Notification is well suited for any type of position where you need to get specific information out fast. It gives you flexibility along the way to choose what delivery method is best for you at that moment in time.

Comments

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