EverWebinar offers promise but fails in key area
March 09, 2023

EverWebinar offers promise but fails in key area

Andrew Weiler | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with EverWebinar

While the application is solid and useful for my purposes, it's support system is completely wanting. I have a URL parameter problem that FB is very antsy about and is hence restricting the efficiency of ads we run. It has been identified as caused by EverWebinar.

They maintain the issue is too difficult for them and that I should go to the FB support group for resolution...by other members I take it. The issue is at least 2 years old and they do nothing.. UNBELIEVABLE

Pros

  • provide an application for automated webinars

Cons

  • As mentioned its support system is clearly wanting ...will not address serious bug in their system
  • helps promote services
  • severly impacting my FB marketing campaign

Do you think EverWebinar delivers good value for the price?

No

Are you happy with EverWebinar's feature set?

Yes

Did EverWebinar live up to sales and marketing promises?

No

Did implementation of EverWebinar go as expected?

No

Would you buy EverWebinar again?

No

easy enough to use
WILL NOT FIX CLEARLY identified issue in their application
If you wish to have an automated webinar...EverWebinar does the job BUT if you wish to market using FB...avoid it...

EverWebinar Feature Ratings

Audience polling
Not Rated
Q&A
Not Rated
Dashboards
7
Data exportability
8
High quality audio
8
Mobile support
6
Participant roles & permissions
8
Confidential attendee list
8
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Calendar integration
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
Not Rated

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