Solid product
January 31, 2014

Solid product

Grace DuBach | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

2013

Modules Used

  • The ems software

Overall Satisfaction with Salesforce Marketing Cloud Email Studio

Used specifically by the marketing department to build communications for our clients and target audiences
  • Intuitive user experience - simple and effective communication build
  • Robust tracking - comprehensive tracking metrics
  • Thought leadership - data rich research papers on industry best practices
  • Knowledgeable account managers
  • HTML templates - need to be easier to build
  • Email platform - more font and size choices
  • Employee efficiency
  • More effective client communication
  • Appropriately targeted content
It's a much more comprehensive solution. It offers every service you need for ems and is a one-stop shop.
Well suited for organizations with various teams and departments who need to use the software but also need restricted access capabilities.

Using Salesforce Marketing Cloud Email Studio

High employee satisfaction and seamless integration with Salesforce