Bots out business in
Updated July 28, 2025

Bots out business in

Keisha Leeds | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with F5 Distributed Cloud Bot Defense

I've alluded to this already while talking about the 2 week initial tuning phase.
We deploy F5 Distributed Cloud Bot Defense on our client facing apps, internal ERP portals and API gateways. It is so good at inspecting behavior signals before traffic reaches our core infrastructure. Our team is actively engaging it to auto mitigate non human interactions without disrupting legitimate users.

Pros

  • It's a beast at mitigating Credential stuffing attacks on employee portals.
  • Bots were overloading our inventory endpoints during working hours. With F5 Distributed Cloud Bot Defense, we were able to rate limit these with intent based logic rather than just IP blocking.

Cons

  • Well, the initial tuning period was such a was such a wait. For about two weeks we had to whitelist internal tools and train the system not to overcorrect.
  • Zero unauthorized scraping of commercial data for 3 consecutive quarters
  • We improved uptime on inventory APIs by 40 percent during high traffic windows
We were on their backs so much during the initial tuning phase but they never gave up on us. They deserve a 10.
We had already been using Cloudflare as our CDN, so it was a natural first choice. We however passed because it didn't offer deep behavior analytics. We ran simulations with scripted bots mimicking human cursor movements and variable delays. It missed about 30% of them. That was way too risky for us.

Do you think F5 Distributed Cloud Bot Defense delivers good value for the price?

Yes

Are you happy with F5 Distributed Cloud Bot Defense's feature set?

Yes

Did F5 Distributed Cloud Bot Defense live up to sales and marketing promises?

No

Did implementation of F5 Distributed Cloud Bot Defense go as expected?

No

Would you buy F5 Distributed Cloud Bot Defense again?

Yes

Our security stack covers a wide perimeter - supply chain vendor portals, field ops dashboard and in-house project tracking systems. Most of these are API heavy and really exposed via front ends. That's where F5 Distributed Cloud Bot Defense stand out. It doesn't just do basic signature matching. It looks at intent and interaction patterns, not just payloads.

Using F5 Distributed Cloud Bot Defense

4 - We have 4 engineers who manage policy tuning, incident review, and integration with our edge services. They represent functions around IT security, infrastructure and devops, and compliance. The compliance team only pulls reports during quarterly reviews to demonstrate bot defense posture to auditors esp since we handle sensitive data for defense adjacent contracts.
2 - We've folded its support into responsibilities of two existing security engineers, myself included.
To support bot defense effectively, you need a security engineer who understands application layer defense. Someone who can read session analytics and recognize intent based anomalies. Being familiar with OWAS also helps.
  • preventing scarping of proprietary product catalogs and technical documentation - we expose product specs to pre approved vendor accounts, but have caught unauthorized bots crawling into our SKUs, part numbers and BOM references using F5 defense
  • protecting vendor login portals that house sensitive data
  • pre-qualifying traffic sources for partner facing APIs
  • Blocking automated account takeover on some of our internal tools like timesheet systems and R&d dashboards
We are more likely than not, to renew it. It saved us from a really huge data breach 4 months ago. It has earned its shower so far

Comments

  • Sherry Arnold | TrustRadius Reviewer
    Thanks for taking the time to write a review for F5. We appreciate your feedback

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