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FileMaker Pro - exactly what you want, when you want, and how you want it.
August 24, 2018

FileMaker Pro - exactly what you want, when you want, and how you want it.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with FileMaker Pro

FileMaker Pro is the key to our business. It is our CRM as well as our data management. We use Filemaker Pro and Filemaker Go combined to create mapping and routing for our clients. All reporting is customized via FMPro.

FileMaker Pro is essential to our business, making sure that we are organized and stay on top of our day to day operations.
  • Customized database. We have all the information that we need and could possibly want at our fingertips.
  • Organization. We have client information, vendor information, and personnel information organized in a logical and secure way. Because of the custom settings, only certain people are able to view all of the data - while others are only allowed to view what is needed.
  • Working with FMGo - we are at the forefront of reporting technology. Our people personal work independently across the country and we see their results in seconds.
  • Making changes is sometimes difficult and we do work with an FM developer. While we like our developer, we do wish it was easier to do on our own.
  • FMPro is sometimes glitchy with how it outputs data. Because we've been working with it for so long and it's so customized, we have work arounds, but something we just want to be able to export things as spreadsheets in the first place. :)
  • FM Pro has completely changed our business. We used to be very paper heavy and now everyone is fully mobile. Our time for campaigns is 5 to 8 business days when it used to take upwards of 21 days.
  • Our reporting is up to date and 'flashy'. We recently revamped our reporting and it's fully customized via FM Pro.
We've been working with Filemaker Pro since I started here so I didn't have much a choice, but based on my past experience dealing with custom databases, it's the easiest, most user-friendly program I've ever worked on. It provides exactly what you need, when you need it, in the way that you need it.
FileMaker Pro works well for companies with large amounts of data. It's fully customizable so you can get exactly what you want and how you want it (which a few restrictions.) It is costly, but overall it's worth the investment.

Filemaker Pro would likely not well with companies who are more creative and fewer data heavy. There is little room for creative ideas, it is more...numbers/by the book focused.