Can't live without Fireflies.ai
April 04, 2025

Can't live without Fireflies.ai

Susie Ippolito | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with Fireflies.ai

I use Fireflies.ai every day. I use it to record meetings with clients and collaborators and help with follow up emails. I also frequently consult Fred on details I forget that we discussed. I also use it to record information gathering sessions with clients, which is an integral piece of the product I sell. That interview and the resulting transcript are central pieces of the product.

Pros

  • FRED!! Fred is always there to answer things I forget about and to provide useful summaries and follow up points.
  • The transcripts are high-quality, accurate, and the speaker/time stamp and multiple download methods are very useful.
  • Fireflies.ai is so easy to use!
  • I love that you can upload a recording from outside of Fireflies.ai and get the transcript. I use this a lot for SOPs, feedback, and analysis because I can speak my thoughts into a voice note and easily turn it into a transcript that will become usable text.

Cons

  • I would like more information about how to make the most of the app as a small business. Maybe new functionalities could be pointed out, or suggestions can be made if I'm not using functions that could help my workflow.
  • Fireflies.ai plays a key role in being able to turn my service into a product. A one hour interview is the central piece of the product, and the transcript provides all of the data we need to create an outstanding strategy for the client. As for ROI, I'd have to say is 1,000% because I literally would not be making money without it.
  • Fireflies.ai allows me to be 100x more present and engaging in meetings, and look super smart and focused with the live transcription running on the side. This helps me look super pro and earn the trust of my clients and prospects.
  • Fireflies.ai give me SO MUCH FREE TIME! The time I used to spend wrapping up meetings, writing followups, jotting to-dos onto my list, scrambling to remember details about what was said. I don't think I can put a number on that, but you can say it 10x'd my free time.
I started using Fireflies.ai about 1.5 yrs ago. It was - and continues to be - extremely user friendly, very easy to adopt, very easy to navigate and learn.

Do you think Fireflies.ai delivers good value for the price?

Yes

Are you happy with Fireflies.ai's feature set?

Yes

Did Fireflies.ai live up to sales and marketing promises?

Yes

Did implementation of Fireflies.ai go as expected?

Yes

Would you buy Fireflies.ai again?

Yes

It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.

Fireflies.ai Feature Ratings

Transcription
10
Summarization
10
Action items
10
Recording
10
Meeting snippets
10
Integrations with collaboration tools
10
Conversation intelligence
8
Chatbot
7
Productivity assistance
9

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