Item: Fireflies.ai
Rating: 9
Author: Maria Sergeeva

Overall Satisfaction with Fireflies.ai

Use Cases and Deployment Scope

In my organization, we use Fireflies.ai as a notetaker for our meetings. Since nobody liked to volunteer as a notetaker, especially during long meetings, when everybody can lose concentration and some don't pay attention at all. Fireflies helps do not miss important stuff and even sends follow-ups to all team members.

Pros and Cons

Pros

Takes notes
Makes summary of the meeting
Sends follow-ups

Cons

Sometimes bot is too slow in the beginning of the meeting, it misses parts of the meeting
You can not send the recap to people who doesn't have an account
No built in analytic tools

Return on Investment

It saves efforts of the team since we concentrate on meeting, not on note taking.
Increases meeting productivity - everybody knows that everything said will be in the notes!
Minimize wrong information distribution, summary is the same for everybody.

Usability

It is a very convenient tool. Fireflies join calls automatically; you shouldn't think about it each time. It has a good integration with Slack and also sends notifications automatically. It makes good and accurate summary bullets. Also, you can check all the conversation transcription after the meeting and search specific speaker or keywords.

Alternatives Considered

Google Cloud Speech-to-Text and Descript

Fireflies.ai is made for meetings — that’s its main function — so it doesn’t include fancy features like video editing. If you need to record a podcast, it’s better to use Descript. Google Cloud is a good choice if you already have an audio file and need a very detailed transcription. Fireflies not only helps with transcription, but also with summarization and distribution. So while all three tools offer similar features, if you need a meeting copilot, Fireflies performs better.

Key Insights

Do you think Fireflies.ai delivers good value for the price?

Yes

Are you happy with Fireflies.ai's feature set?

Yes

Did Fireflies.ai live up to sales and marketing promises?

Yes

Did implementation of Fireflies.ai go as expected?

Yes

Would you buy Fireflies.ai again?

Yes

Other Software Used

Bitrix Site Manager, WordPress, InVision

Likelihood to Recommend

It is a good copilot for meetings when many people are involved. When all decisions are taken, it is not enough just to pass them to the team. Fireflies helps with details, good summary, listing responsible persons, etc. If you need a copilot for sales or interviews and need analytics and recommendations on how to make your meetings better, Fireflies is not your choice.

Fireflies.ai Feature Ratings

Comments

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Good copilot for your meetings

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