Little insight into Five9
February 21, 2017
Little insight into Five9
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Five9 Virtual Contact Center
It was used for the marketing and sales team to have an automatic dialer for reaching out to prospects. It was mostly pretty good, but would drop calls every once in a while.
Pros
- Click to call works well
Cons
- Sometimes the calls drop or don't connect. Improve the call drop issue. I've had it drop calls quite a bit before.
- It was really solid for a team where we did not have the financial resources to have phones, but needed to make and take calls.
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