1. Home
  2. Secure Web Gateway
  3. Forcepoint SWG Reviews
  4. User Review of Forcepoint SWG
Great for basic URL filtering--accurate, very few false positives. Cautious when a website is questionable, which is good.
December 20, 2019

Great for basic URL filtering--accurate, very few false positives. Cautious when a website is questionable, which is good.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Forcepoint Web Security

Used by the entire company for offsite Internet access.
  • Trouble tickets are responded to quickly and by knowledgeable staff
  • Requests to re-categorize URLs are responded to quickly.
  • Report formatting is bad. You have to choose PDF, which can result in 100+ pages/files, or you can choose Excel, for which the columns don't line up and are hard to filter.
  • The different types of filtering (SSL bypass, Authentication bypass, Tunnel, Unfiltered Destination, etc.) are located in too many different places; having to go between our main console and content gateways and find the right categories is tedious.
  • Satisfactory for basic Internet filtering
  • Not able to keep up with new/cloud technology (i.e., Office 365)
We looked into DLP functionality a few years ago, but it was too time-consuming to configure at the time.
Good for high-level Internet filtering, because it is URL-only-based, but not very granular as far as functionality (i.e., distinguishing between file uploads and downloads for online storage sites). Also, Forcepoint Web Security is not able to handle Office 365 traffic efficiently (the recommendation is to completely bypass all 100+ Office 365 sites completely, leaving us with no visibility.)