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Great product for quick build forms
November 29, 2017

Great product for quick build forms

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with FormAssembly

We use FormAssembly to gather information from a variety of users and store that data in Salesforce. It is used currently for marketing, but we are expanding to other departments.

FormAssembly is quick and easy to use, getting us over the hurdle of having a developer custom design a website or using Apex and VisualForce within Salesforce.
  • Quick setup
  • Highly customizable, allowing it to fit the look and feel of your company.
  • Great support and help documentation
  • Process to integrate with Salesforce is not intuitive, would love to see a direct connection
  • One requested feature is to password protect forms, currently only option is validating through external source
  • Allowed us to expand Salesforce to different user groups and use cases
Great if you are looking for easy to build forms to intake information from a variety of courses. Once you learn to build one form it's easy to duplicate. If you are looking to store this data in Salesforce, the connect feature is key and can create or update records. There's a variety of other connections but we do not currently use those.

FormAssembly Feature Ratings

9.3
Survey templates
10
Themes
10
Custom logo/branding
8
6.7
Changes to live survey
7
Question design help
7
Multiple question types
6
6.0
Survey logic flexibility
6
4.0
Response tracking
4
Data export
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
2.0
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
2
6.5
Access controls
6
Compliance
7