Fourth Procurement from the view of a restaurant professional
December 16, 2019

Fourth Procurement from the view of a restaurant professional

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Fourth Procurement and Inventory

The restaurant brand I work for uses Fourth across all of its sites to keep track of all inventory. What works well is its ability to keep track of all stock both in and out of the business.
  • The 'stock management' tab on the home screen is of particular use when keeping tabs on incoming deliveries into the restaurant.
  • The option to open and close your stock period is great as you have the chance to edit your stock at a moment's notice.
  • I occasionally feel there are small glitches in the stock numbers during my stock takes, which more often than not will reflect the opposite the following week. i.e, -1 on an item one week, +1 the next.
  • When several users are using the system it can be slow and jittery.
  • Fourth certainly has an easy-to-use interface that becomes quickly more familiar the more you use.
  • With the quick options for me to see the state of my stock at any given time, Fourth has helped me in making decisions on when is necessary on buying more stock.
On the small number of times I have had to contact Fourth with an issue they have been swift and efficient in rectifying the problem. It always seemed personal and the same operator would always follow through with the issue until its conclusion.
We have weekly stock takes in my company, and Fourth makes everything straightforward in that you can easily and quickly reflect back on the previous week's inventories, transfers, and stock periods. The one time I experienced a system shutdown during a stock take, I contacted Fourth and was assisted in a fast and professional manner, with the person I spoke to personally following up on everything with me through my own personal email.