Excellent and easy to use!
August 06, 2019

Excellent and easy to use!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Freshping

Freshping is being used by our technology team to monitor our web applications' online status. Actually, it's one of a couple of tools we are using with the same objective because we have had not-so-reliable information from all of the different tools. So, as they do not add much overhead, we just prefer to have our apps monitored by different services at the same time.
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
  • We have had some false positives, although it is not the only service which had this issue. They are not frequent, but they do happen.
  • The status page would be useful to be able to configure different languages (e.g.: Spanish).
  • It's allowed us to respond fast to problems of the availability of our product.
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
I haven't used support at all.
We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
Freshping is suitable for anyone looking for a service to monitor the status of applications without much trouble and effort on it. The free tier will sure be enough for a lot of users. I wouldn't recommend this if you need very customized checks to define being up or down of course, or a very custom status page.

Freshping Feature Ratings

Remote monitoring
7
Network device monitoring
Not Rated
Multiple Server Monitoring
7
Multi-device monitoring
Not Rated
Automated alerts and notifications
8
Patch Management
Not Rated
Service configuration management
Not Rated
Software and hardware inventory
Not Rated
Policy-based automation
8
Performance data reports
8
Customizable reporting
Not Rated
Data visualization
8
Risk analysis
Not Rated
Data backup and recovery
Not Rated
Antivirus and malware management
Not Rated
Adinistraor access control
Not Rated