System Monitoring Software
Best System Monitoring Software
- Top Rated System Monitoring Software include: LogicMonitor, Kaseya VSA, Solarwinds RMM, Redgate SQL Monitor, and ConnectWise Automate.
- Other System Monitoring Software on the TrustMap include: SCCM, Pingdom, Nagios, and Managed Workplace RMM.
- A complete list of System Monitoring Software is available here.
TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap, and those above the median line are considered Top Rated.
System Monitoring Software Overview
What is System Monitoring Software?
Systems Monitoring Software is an umbrella term that includes individual system monitoring tools. These tools are designed to manage a company’s IT system in a centralized fashion and can be operated remotely. System monitoring software is a core offering of many managed server providers (MSP).
These tools perform a variety of more granular functions that fall under network and application monitoring. System monitoring tools also monitor a range of devices including servers, storage devices, desktop computers, printers, and mobile devices. All of these monitoring activities provide notifications for technicians when there is a network failure or system malfunction. They also are able to generate reports which analyze the system’s performance data.
Additionally, system monitoring software is used for:
Taking hardware and software inventory
Security management (such as virus and spam filters)
Backup and restore capabilities
As such, this category of software includes many discrete sub-categories, each of which has its own lists of products. Products in this category may also overlap with other software categories such as IT Infrastructure Monitoring, Configuration Management, and SQL Server Performance Monitoring Tools. Products listed in the system monitoring software category are generally portfolio products that perform a range of functions.
Remote Monitoring and Management (RMM) Software
RMM software is a network monitoring application that service providers offer to maintain their customer’s IT systems. RMM tools fit under the System Monitoring Software umbrella, however, they differ from other products in this category along one key dimension.
As its name suggests, RMM software is operated remotely from the system that it is monitoring. This allows companies to outsource the task of tracking IT system performance to a service provider. Companies need only download ‘agent software’ onto the devices being monitored and the third party providers will collect and analyze the data.
Other non-RMM tools can be installed on-premise, or directly onto the devices they will be monitoring. As the trend of providing software via cloud technology continues to intensify, RMM software will likely become even more popular.
System Monitoring Software Features & Capabilities
Although individual products may have a different range of capabilities, these are some common system monitoring software features:
Network device monitoring
Multiple server monitoring
Automated alerts and notifications
Service configuration management
Software and hardware inventory
Performance data reports
Data backup and recovery
Antivirus and malware management
Administrative access control
System monitoring, or RMM, software is typically priced on a monthly or annual subscription model, per device being monitored. Plans can start as low as $10 per device per month, and increase to $50 per device per month for enterprise level solutions.
Although most vendors do not disclose prices on their website, quotes are available upon request. Many vendors also offer free trial versions of their products.
System Monitoring Products
ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services. The vendor says their remote monitoring and management (RMM) platform provides powerful automation to discover and manage devices, monitor for problems, and automate action. According to the vendor,...
Microsoft System Center Configuration Manager is a system monitoring and configuration management tool from Microsoft.
SolarWinds RMM product is based on technology acquired from LogicNow in 2016, combining MAXfocus, MAX Remote Management, and GFI MAX, into a single MSP.
LogicMonitor, from the company of the same name, is a SaaS-based monitoring platform for observing website uptime and app functioning.
Pingdom, from Solarwinds since the May 2017 acquisition, is a website monitoring tool for maintaining uptime and measuring website performance, with website visitor / user data and analytics as well.
Kaseya Virtual System Administrator (Kaseya VSA) is an extensible IT asset and remote administration platform from Kaseya, the IT management company, which enables remote monitoring and supports administrative tasks (patching, policy management, etc.).
Oracle Enterprise Manager is a set of tools for managing Oracle database (DBMS) products.
CA Unified Infrastructure Management (CA UIM) is an IT infrastructure monitoring offering from CA Technologies.
A SQL Server monitoring tool that helps teams looking after SQL Server be more proactive. Not only does SQL Monitor alert you to current issues, it gives you the information you need to stop them happening in the future. With SQL Monitor in place you can spot trends and issues occurring and take ...
Solarwinds Web Performance Monitor is a website and web application monitoring tool for tracking and correcting performance issues.
Monitis is a provider of web and Cloud monitoring services, including, but not limited to, website monitoring, server monitoring, web load testing, transaction monitoring, real user monitoring (RUM), application and database monitoring.
Symantec Critical System Protection is endpoint security and antivirus software.
ScienceLogic, from the company of the same name in Washington DC, is a system, infrastructure, and network monitoring offering.
NinjaRMM in San Francisco offers a security oriented remote monitoring and management platform, for managing endpoints and also network infrastructure for threats, network health, or other potential sources of disruption.
HP OpenView was a system and network monitoring tool from Hewlett-Packard, and is now End of Life (EOL).
HP System Management is system monitoring software from Hewlett-Packard.
Apica WebPerformance, from Swedish software company Apica, is a website and web application monitoring platform.
HP Systems Insight Manager is a solution for managing hardware across a variety of HP servers, in addition to storage and networking product. Some key features include: Inventory Management and Reporting, Health Management, and Firmware and System Software Updates Management.
CX Process from Aurea Software in Austin is a business process management offering, based on Savvion BPM.
Tanium is a system monitoring solution from the company of the same name in Emeryville, California.