System Monitoring Software

Best System Monitoring Software include:

Oracle Enterprise Manager, SolarWinds Remote Monitoring & Management (RMM), PRTG Network Monitor, ConnectWise Automate (formerly LabTech), SolarWinds Server & Application Monitor, New Relic, Microsoft System Center Configuration Manager (SCCM), and ScienceLogic SL1.

System Monitoring Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

System Monitoring Software Overview

What is System Monitoring Software?

Systems Monitoring Software is an umbrella term that includes individual system monitoring tools. These tools are designed to manage a company’s IT system in a centralized fashion and can be operated remotely. System monitoring software is a core offering of many managed server providers (MSP).


These tools perform a variety of more granular functions that fall under network and application monitoring. System monitoring tools also monitor a range of devices including servers, storage devices, desktop computers, printers, and mobile devices. All of these monitoring activities provide notifications for technicians when there is a network failure or system malfunction. They also are able to generate reports which analyze the system’s performance data.


Additionally, system monitoring software is used for:

  • Taking hardware and software inventory

  • Configuration management

  • Patch management

  • Security management (such as virus and spam filters)

  • Backup and restore capabilities

As such, this category of software includes many discrete sub-categories, each of which has its own lists of products. Products in this category may also overlap with other software categories such as IT Infrastructure Monitoring, Configuration Management, and SQL Server Performance Monitoring Tools. Products listed in the system monitoring software category are generally portfolio products that perform a range of functions.

Remote Monitoring and Management (RMM) Software

RMM software is a network monitoring application that service providers offer to maintain their customer’s IT systems. RMM tools fit under the System Monitoring Software umbrella, however, they differ from other products in this category along one key dimension.


As its name suggests, RMM software is operated remotely from the system that it is monitoring. This allows companies to outsource the task of tracking IT system performance to a service provider. Companies need only download ‘agent software’ onto the devices being monitored and the third party providers will collect and analyze the data.


Other non-RMM tools can be installed on-premise, or directly onto the devices they will be monitoring. As the trend of providing software via cloud technology continues to intensify, RMM software will likely become even more popular.

System Monitoring Software Features & Capabilities

Although individual products may have a different range of capabilities, these are some common system monitoring software features:

Monitoring

  • Remote monitoring

  • Network device monitoring

  • Multiple server monitoring

  • Multi-device monitoring

  • Automated alerts and notifications

Management Tasks

  • Patch Management

  • Service configuration management

  • Software and hardware inventory

  • Policy-based automation

Reporting

  • Performance data reports

  • Customizable reporting

  • Data visualization

  • Risk analysis

Security

  • Data backup and recovery

  • Antivirus and malware management

  • Administrative access control

System Monitoring Software Comparison

When considering different system monitoring tools, consider the following aspects of each product offering.
  1. Specific Features: System monitoring tools include features that cover a wide variety of tasks, including network monitoring and application monitoring. If your organization has specific needs in one of those two areas, closely consider how robust each system monitoring tool is in those areas. For some businesses, it may be ideal to use a fully-featured application monitoring tool or application monitoring tool.

  2. Deployment: System monitoring tools and RMM software can be deployed on-premise, on the cloud, or in a hybrid fashion. RMM software is usually cloud-based, while system monitoring tools can be deployed on-premise. When comparing system monitoring tools, consider what deployment is ideal for your business and what tools can provide that deployment.

  3. Security: System monitoring tools often come with security features like data backup and antivirus management. Not all system monitoring tools offer the same degree of protection. If your IT system contains sensitive data, consider system monitoring options with stronger security features.

Pricing Information

System monitoring, or RMM, software is typically priced on a monthly or annual subscription model, per device being monitored. Plans can start as low as $10 per device per month, and increase to $50 per device per month for enterprise level solutions.


Although most vendors do not disclose prices on their website, quotes are available upon request. Many vendors also offer free trial versions of their products.

System Monitoring Products

(1-25 of 63) Sorted by Most Reviews

SolarWinds Server & Application Monitor
496 ratings
242 reviews
Top Rated
TRUE
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.
ScienceLogic SL1
214 ratings
133 reviews
Top Rated
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
ConnectWise Automate (formerly LabTech)
119 ratings
50 reviews
Top Rated
ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
New Relic
155 ratings
47 reviews
Top Rated
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
PRTG Network Monitor
124 ratings
43 reviews
Top Rated
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
Nagios Core
140 ratings
40 reviews
Nagios provides monitoring of all mission-critical infrastructure components. Multiple APIs and community-build add-ons enable integration and monitoring with in-house and third-party applications for optimized scaling.
Microsoft System Center Configuration Manager (SCCM)
157 ratings
34 reviews
Top Rated
Microsoft System Center Configuration Manager (SCCM, formerly Microsoft Systems Management Server, or SMS) is a system monitoring and management platform with customizable deployment options. SCCM integrates with Mac and Linux OS as well as Windows to monitor system performance and vulnerability fro…
Amazon CloudWatch
90 ratings
31 reviews
Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.
SolarWinds Remote Monitoring & Management (RMM)
61 ratings
23 reviews
Top Rated
TRUE
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
Kaseya Virtual System Administrator (VSA)
41 ratings
17 reviews
Kaseya Virtual System Administrator (VSA) is a cloud based RMM product. It unifies infrastructure and endpoint monitoring capacities.
Oracle Enterprise Manager
90 ratings
17 reviews
Top Rated
Oracle’s Enterprise Manager is an on-premises monitoring and management tool. The console is designed primarily to manage other Oracle products, it but can integrate to manage non-Oracle components as well.
SolarWinds ipMonitor
41 ratings
16 reviews
SolarWinds ipMonitor is a lightweight performance monitoring tool. It enables monitoring from a single console and out-of-the-box visibility, with some automation available.
SolarWinds Pingdom
36 ratings
16 reviews
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
LogicMonitor
33 ratings
13 reviews
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Ipswitch WhatsUp Gold
47 ratings
10 reviews
WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.
Site24x7
17 ratings
9 reviews
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
NinjaRMM
18 ratings
8 reviews
NinjaRMM is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
ThousandEyes
16 ratings
7 reviews
ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.
DX Infrastructure Manager (formerly CA Unified Infrastructure Management)
9 ratings
6 reviews
DX Infrastructure Manager is a unified tool for systems monitoring and analytics. It offers multiple deployment options for IT teams and MSPs and integrates with other CA offerings.
Barracuda Managed Workplace RMM
15 ratings
5 reviews
Barracuda Managed Workplace (acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system monitoring function…
Icinga
16 ratings
5 reviews
Icinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.
Redgate SQL Monitor
24 ratings
5 reviews
Redgate’s SQL Monitor helps teams looking after SQL servers be more proactive. SQL Monitor enables monitoring environments custom to the user’s SQL server to recognize issues before they impact users. It supports monitoring on-premises and cloud-based servers from a single interface.
Atera
8 ratings
4 reviews
Atera headquartered in New York provides an all-in-one cloud business management platform for MSPs, providing a complete RMM and real-time monitoring solution with PSA features (e.g. timesheet, contracts and billing, helpdesk and issue tracking, etc.).
SolarWinds Web Performance Monitor (WPM)
14 ratings
3 reviews
SolarWinds Web Performance Monitoring (WPM) is a website and SaaS application performance monitoring tool. It utilizes synthetic and real user monitoring for proactive issue detection and performance reporting. WPM is designed to be scalable with business needs.
Monitis
8 ratings
3 reviews
Monitis is a cloud-based website performance monitoring platform. It uses RUM and customizable integrations and API to monitor website health.