Best System Monitoring Software27System Monitoring Software continually watches websites' and applications' uptime and provide alerts when uptime becomes downtime. Beyond their basic function they often perform load testing (i.e. how much activity can a service manage at once), root cause analysis (i.e. what happened to cause issues), user monitoring (website visitor data is tracked for knowledge and analysis) and may be bundled into a larger suite of software for monitoring a network, servers, or managing IT assets.SolarWinds Server & Application Monitor1https://media.trustradius.com/product-logos/sf/fY/UWRMK8SAHSR2.PNGScienceLogic2https://media.trustradius.com/product-logos/fP/24/13BXMP64E7K8.JPEGConnectWise Automate (formerly LabTech)3https://media.trustradius.com/product-logos/Dl/R5/UNZ290FQ37T5.PNGNew Relic4https://media.trustradius.com/product-logos/GZ/l5/9EL9TPDDUKFX.PNGNagios5https://media.trustradius.com/product-logos/Yy/Hj/CZI5ENI9SM1A.PNGMicrosoft System Center Configuration Manager6https://media.trustradius.com/vendor-logos/tf/J4/RTX1AO2GSVNS-180x180.JPEGSolarWinds Remote Monitoring & Management7https://media.trustradius.com/vendor-logos/to/Kd/DXB2TUQPIR3A-180x180.PNGSolarWinds ipMonitor8https://media.trustradius.com/product-logos/XY/eo/DHP8X90Z8D37.PNGKaseya Virtual System Administrator (VSA)9https://media.trustradius.com/vendor-logos/wL/TK/Q78Z6I6AR6BK-180x180.JPEGPingdom10https://media.trustradius.com/vendor-logos/to/Kd/DXB2TUQPIR3A-180x180.PNGSite24x711https://media.trustradius.com/product-logos/PW/jU/OED9HT3UQWJC.JPEGOracle Enterprise Manager12https://media.trustradius.com/vendor-logos/VC/02/T4E108T4IWP2-180x180.PNGDX Infrastructure Manager (formerly CA Unified Infrastructure Management)13https://media.trustradius.com/vendor-logos/XC/qb/OEOG2461M9II-180x180.JPEGThousandEyes14https://media.trustradius.com/product-logos/SN/ve/F800GXE60WMZ.JPEGRedgate SQL Monitor15https://media.trustradius.com/product-logos/vz/gZ/HIS3L58LUCQW.PNGNinjaRMM16https://media.trustradius.com/vendor-logos/lM/aG/64D48DV24B6U-180x180.JPEGMonitis17https://media.trustradius.com/vendor-logos/5v/PN/OJEJ8F66OLIT-180x180.JPEGAvast Managed Workplace RMM18https://media.trustradius.com/vendor-logos/xg/DL/SF4RJLFA8RUQ-180x180.JPEGSolarwinds Web Performance Monitor19https://media.trustradius.com/vendor-logos/to/Kd/DXB2TUQPIR3A-180x180.PNGKaseya IT Center20https://media.trustradius.com/vendor-logos/wL/TK/Q78Z6I6AR6BK-180x180.JPEGContinuum Command21https://media.trustradius.com/product-logos/ZD/ca/C27XVHO24CNE.PNGHP BTO (formerly OpenView) Discontinued22https://media.trustradius.com/vendor-logos/qq/uK/ZTECRXT03ME3-180x180.JPEGHPE System Management Homepage23https://media.trustradius.com/vendor-logos/qq/uK/ZTECRXT03ME3-180x180.JPEGNeustar WebMetrics24https://media.trustradius.com/vendor-logos/1b/Pw/2ZUPKMQ1MI0B-180x180.PNGApica WebPerformance25https://media.trustradius.com/product-logos/yy/u3/KGWJXBR8PJ81.jpeg

System Monitoring Software

Best System Monitoring Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

System Monitoring Software Overview

What is System Monitoring Software?

Systems Monitoring Software is an umbrella term that includes individual system monitoring tools. These tools are designed to manage a company’s IT system in a centralized fashion and can be operated remotely. System monitoring software is a core offering of many managed server providers (MSP).


These tools perform a variety of more granular functions that fall under network and application monitoring. System monitoring tools also monitor a range of devices including servers, storage devices, desktop computers, printers, and mobile devices. All of these monitoring activities provide notifications for technicians when there is a network failure or system malfunction. They also are able to generate reports which analyze the system’s performance data.


Additionally, system monitoring software is used for:

  • Taking hardware and software inventory

  • Configuration management

  • Patch management

  • Security management (such as virus and spam filters)

  • Backup and restore capabilities

As such, this category of software includes many discrete sub-categories, each of which has its own lists of products. Products in this category may also overlap with other software categories such as IT Infrastructure Monitoring, Configuration Management, and SQL Server Performance Monitoring Tools. Products listed in the system monitoring software category are generally portfolio products that perform a range of functions.

Remote Monitoring and Management (RMM) Software

RMM software is a network monitoring application that service providers offer to maintain their customer’s IT systems. RMM tools fit under the System Monitoring Software umbrella, however, they differ from other products in this category along one key dimension.


As its name suggests, RMM software is operated remotely from the system that it is monitoring. This allows companies to outsource the task of tracking IT system performance to a service provider. Companies need only download ‘agent software’ onto the devices being monitored and the third party providers will collect and analyze the data.


Other non-RMM tools can be installed on-premise, or directly onto the devices they will be monitoring. As the trend of providing software via cloud technology continues to intensify, RMM software will likely become even more popular.

System Monitoring Software Features & Capabilities

Although individual products may have a different range of capabilities, these are some common system monitoring software features:

Monitoring

  • Remote monitoring

  • Network device monitoring

  • Multiple server monitoring

  • Multi-device monitoring

  • Automated alerts and notifications

Management Tasks

  • Patch Management

  • Service configuration management

  • Software and hardware inventory

  • Policy-based automation

Reporting

  • Performance data reports

  • Customizable reporting

  • Data visualization

  • Risk analysis

Security

  • Data backup and recovery

  • Antivirus and malware management

  • Administrative access control

Pricing Information

System monitoring, or RMM, software is typically priced on a monthly or annual subscription model, per device being monitored. Plans can start as low as $10 per device per month, and increase to $50 per device per month for enterprise level solutions.


Although most vendors do not disclose prices on their website, quotes are available upon request. Many vendors also offer free trial versions of their products.

System Monitoring Products

Listings (1-25 of 50)

SolarWinds Server & Application Monitor

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Top Rated
296 Ratings

SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities for IT pros enabling them to diagnose and troubleshoot issues faster. The vendor’s value proposition is that this solution prevents slow applications and downtime from impacting end-users and...

ScienceLogic

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123 Ratings

ScienceLogic, from the company of the same name in Washington DC, is a system, infrastructure, and network monitoring offering.

New Relic

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110 Ratings

New Relic is an all-in-one web and mobile application performance management provider for the cloud and the datacenter. They provide 24x7 user monitoring and code-level diagnostics for production apps deployed on dedicated infrastructures, the cloud, or hybrid environments and real time end-to-en...

Nagios

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Top Rated
123 Ratings

Nagios is an infrastructure and network monitoring offering.

SolarWinds ipMonitor

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28 Ratings

SolarWinds ipMonitor is a powerful but lightweight tool that monitors and provides visibility into network devices, servers, and applications.

27 Ratings

Pingdom, from Solarwinds since the May 2017 acquisition, is a website monitoring tool for maintaining uptime and measuring website performance, with website visitor / user data and analytics as well.

10 Ratings

Site24x7 from ManageEngine is a website monitoring tool for webmasters, developers, and enterprises, used for monitoring site elements, servers, internal network applications, and mobile networks.

22 Ratings

A SQL Server monitoring tool that helps teams looking after SQL Server be more proactive. Not only does SQL Monitor alert you to current issues, it gives you the information you need to stop them happening in the future. With SQL Monitor in place you can spot trends and issues occurring and take ...

11 Ratings

NinjaRMM in San Francisco offers a security oriented remote monitoring and management platform, for managing endpoints and also network infrastructure for threats, network health, or other potential sources of disruption.

8 Ratings

Monitis is a provider of web and Cloud monitoring services, including, but not limited to, website monitoring, server monitoring, web load testing, transaction monitoring, real user monitoring (RUM), application and database monitoring.

7 Ratings

Continuum Managed Services headquartered in Boston offers the Continuum RMM, a remote monitoring and management service which when combined with the Continuum NOC that is available 24x7 provides greater ticketing capabilities with automated ticketing and alerting and fewer false positives and a m...