System Monitoring Software
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System Monitoring Software TrustMap
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What is System Monitoring Software?
Systems Monitoring Software is an umbrella term that includes individual system monitoring tools. These tools are designed to manage a company’s IT system in a centralized fashion and can be operated remotely. System monitoring software is a core offering of many managed server providers (MSP).
These tools perform a variety of more granular functions that fall under network and application monitoring. System monitoring tools also monitor a range of devices including servers, storage devices, desktop computers, printers, and mobile devices. All of these monitoring activities provide notifications for technicians when there is a network failure or system malfunction. They also are able to generate reports which analyze the system’s performance data.
Additionally, system monitoring software is used for:
Taking hardware and software inventory
Security management (such as virus and spam filters)
Backup and restore capabilities
As such, this category of software includes many discrete sub-categories, each of which has its own lists of products. Products in this category may also overlap with other software categories such as IT Infrastructure Monitoring, Configuration Management, and SQL Server Performance Monitoring Tools. Products listed in the system monitoring software category are generally portfolio products that perform a range of functions.
System Monitoring Software Features & Capabilities
Although individual products may have a different range of capabilities, these are some common system monitoring software features:
Network device monitoring
Multiple server monitoring
Automated alerts and notifications
Service configuration management
Software and hardware inventory
Performance data reports
Data backup and recovery
Antivirus and malware management
Administrative access control
System Monitoring Software ComparisonWhen considering different system monitoring tools, consider the following aspects of each product offering.
Specific Features: System monitoring tools include features that cover a wide variety of tasks, including network monitoring and application monitoring. If your organization has specific needs in one of those two areas, closely consider how robust each system monitoring tool is in those areas. For some businesses, it may be ideal to use a fully-featured application monitoring tool or application monitoring tool.
Deployment: System monitoring tools and RMM software can be deployed on-premise, on the cloud, or in a hybrid fashion. RMM software is usually cloud-based, while system monitoring tools can be deployed on-premise. When comparing system monitoring tools, consider what deployment is ideal for your business and what tools can provide that deployment.
Security: System monitoring tools often come with security features like data backup and antivirus management. Not all system monitoring tools offer the same degree of protection. If your IT system contains sensitive data, consider system monitoring options with stronger security features.
System monitoring, or RMM, software is typically priced on a monthly or annual subscription model, per device being monitored. Plans can start as low as $10 per device per month, and increase to $50 per device per month for enterprise level solutions.
Although most vendors do not disclose prices on their website, quotes are available upon request. Many vendors also offer free trial versions of their products.
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
Microsoft Endpoint Manager, combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr with the mobile device management application Microsoft Intune, is presented as a unified endpoint management option. The former Microsoft Intune…
Atera is an all-in-one Remote IT Monitoring and Management (RMM) & PSA software that aims to streamline IT services for a flat rate that includes unlimited devices. Geared for small to midsize MSPs and IT service providers, Atera’s fully integrated IT automation and remote monitoring…
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
SolarWinds ipMonitor is a lightweight performance monitoring tool. It enables monitoring from a single console and out-of-the-box visibility, with some automation available.
Oracle’s Enterprise Manager is an on-premises monitoring and management tool. The console is designed primarily to manage other Oracle products, it but can integrate to manage non-Oracle components as well.
ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.
MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers…
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway…
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
Redgate’s SQL Monitor helps teams looking after SQL servers be more proactive. SQL Monitor enables monitoring environments custom to the user’s SQL server to recognize issues before they impact users. It supports monitoring on-premises and cloud-based servers from a single interface.…
SolarWinds Web Performance Monitoring (WPM) is a website and SaaS application performance monitoring tool. It utilizes synthetic and real user monitoring for proactive issue detection and performance reporting. WPM is designed to be scalable with business needs.
TeamViewer Web Monitoring (formerly Monitis) is a cloud-based website performance monitoring platform. It utilizes Real User Monitoring to measure a variety of metrics for website performance and health and send alerts when performance thresholds are crossed. The solution also provides…