Gainsight Customer Communities Review
May 30, 2025
Gainsight Customer Communities Review

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight Customer Communities
We use Community to connect our client community and offer a place for self service.
Pros
- User Groups
- Events
- Gamification
Cons
- Better reporting
- Customization for events and user groups
- Increase community feedback
- Peer help
Do you think Gainsight Customer Communities delivers good value for the price?
Yes
Are you happy with Gainsight Customer Communities's feature set?
Yes
Did Gainsight Customer Communities live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gainsight Customer Communities go as expected?
Yes
Would you buy Gainsight Customer Communities again?
Yes
Comments
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