Item: Genius Solutions
Rating: 9
Author: Phoebe Clark

Use Cases and Deployment Scope

Genius is a user friendly, remote desktop system with endless features catering to all types of businesses. They provide an easy to access, in system help section as well as prompt email contact to aid in navigating thorough any issues you may have. Their personnel are well trained, patient and knowledgeable. With training classes available and Genius's advance system that is constantly evolving, there is always something new to learn to better help your business.

Pros and Cons

in depth help system
easy to use; with training
consistent support from friendly staff if required

remote system can be slow to open/export and save to local desktop
learning the system fully is a long process

Return on Investment

easy to see overall values of money spent against projects and budgets

Key Insights

Do you think Genius Solutions delivers good value for the price?

Yes

Are you happy with Genius Solutions's feature set?

Yes

Did Genius Solutions live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Genius Solutions go as expected?

I wasn't involved with the implementation phase

Would you buy Genius Solutions again?

Yes

Other Software Used

Jira Work Management

Usability

with time, patience and proactiveness, it becomes an easy system to use, but it takes time to learn.

Support Rating

patient, friendly and clear explanations

Likelihood to Recommend

Genius is well suited to our fabrication business as it covers all sections that need to be addressed in one program e.g. shipping, receiving, Sales orders, Purchase orders, invoicing, Employee clocking times from the scanning machine. easy to navigate between modules where needed once you know how.

Genius is a great all round company software

Overall Satisfaction with Genius Solutions