Glassbox - One tool for all your analytics need
October 04, 2022

Glassbox - One tool for all your analytics need

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

Glassbox has helped our organization immensely in setting-up and streamlining the analytics need at different parts of the revenue and conversion funnel. While we have 3 different tools to solve this need, it is most efficiently used by Glassbox. In the transactions business, conversion is the most crucial funnel and having explicit views and observations at different part of the user journey is something we get fulfilled through Glassbox
  • Tracking Needs
  • Birds-eye view
  • Granular View
  • Integration with the legacy systems
  • Webhooks to enable views within the desired inhouse apps
  • Recommendations based on the use-cases of similar industry experience
  • Data Analysis
  • Tracking Events and Triggers
  • API Integration
  • Increase in Conversion
  • Increase in Sales
  • Increase in Transactions
While Glassbox has the smoothest interface and product, it still lacks against the leaders like Google and Adobe in terms of the flexibility the giamts provide for integration with any kind of technology the oragnisations are following

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Glassbox has successfully been able to guide us properly in our top-to-bottom conversion funnel, wherein we have figured out/discovered new key areas of improvement. There have been new discoveries with the help of data analysis which has opened up software developments to prevent drop in the users while they are in the conversion funnel. The immense views on different analysis is something we cherish the most of Glassbox and hope that we soon get the recommendation engines from Glassbox

Glassbox Feature Ratings

Product usage analytics
9
Customer experience dashboard
8
Customer journey mapping
7
AI-powered recommendations
6
Click analytics
10
Scroll maps
9
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
7
User Segmentation
8
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
7
Mobile App Analytics
9