GSS Review
December 11, 2025

GSS Review

Kyle Berthiaume | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Global Shop Solutions ERP

We use GSS to do our daily transactions including tracking work orders, inventory, shipping, receiving, purchasing, and everything in between. GSS provide clarity with our inventory values, helps quote by providing estimates and actuals for each job, and track employee performance. The new automatic purchasing screen provides a quick overview of everything making it easy to purchase goods within one screen, quickly and efficiently.

Pros

  • Store historic data and present it in grid view, easy sort
  • Allow custom everything, anything we can dream of you can do
  • Great customer service, always there, normally little wait

Cons

  • lead time for quotes for custom projects
  • letting the customer know of new things
  • See instantly all information for part number, sales history, customer info, makes phone calls easy instead of having to say, let me look into that and get back to you
  • Save money on purchasing goods, see history, now inventory levels, helps make sure we don't run out of items
GSS is very easy to use as a user! Screens are straightforward and consistent

Do you think Global Shop Solutions ERP delivers good value for the price?

Yes

Are you happy with Global Shop Solutions ERP's feature set?

Yes

Did Global Shop Solutions ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Global Shop Solutions ERP go as expected?

I wasn't involved with the implementation phase

Would you buy Global Shop Solutions ERP again?

Yes

GSS is well suited for the quote to cash process, making it easy for a single user to run through all the steps, it is less appropriate in helping with payroll and tracking employee training.

Global Shop Solutions ERP Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
10
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
10
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
10
Order entry
10
Credit card processing
Not Rated
Cost of goods sold
10
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
Not Rated
Plug-ins
Not Rated
Role-based user permissions
10
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
10
Manufacturing Costs
10
Forecasting
Not Rated
Inventory Planning
10
Performance Monitoring
10

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