Clear, crisp, simple way to get online!
October 03, 2019

Clear, crisp, simple way to get online!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoDaddy

We use GoDaddy for making purchases of domains for various websites of our company. We also use its email server for hosting our email account. It helps us in managing our entire list of domains, which ones to renew, and which ones are about to expire. It also helps us in pointing our DNS to various servers where our websites are hosted.
  • Availability of domains
  • Management of DNS
  • Their customer support is great
  • The self-help kits are also quite exhaustive
  • Login Process. Why do we have to have 2 different logins? Just merge them, there is no need for customer ID/number and pin.
  • When buying new domains, if a specific domain is not available, it could offer name suggestion tools along with some logo options so that our job becomes easier.
  • The self-help kits could be more video tutorials, and please update them regularly!
  • It has helped get us online which has opened additional business avenues.
We evaluated Bigrock but their support was very lethargic.
Every time I have raised a query, they have been very prompt and have taken up the matter to resolve and successfully lead to a conclusion. They haven't just waited for an email. They also call you and guide you step by step so there is no confusion.

Do you think GoDaddy delivers good value for the price?

Yes

Are you happy with GoDaddy's feature set?

Yes

Did GoDaddy live up to sales and marketing promises?

Yes

Did implementation of GoDaddy go as expected?

Yes

Would you buy GoDaddy again?

Yes

GoDaddy is best positioned for domain name purchases.