Item: BlackBerry UEM
Rating: 5
Author: Angela Snyder, CF APMP, ITIL

Overall Satisfaction

Use Cases and Deployment Scope

Good is a mobile security software used across the organization to provide employees with secure access to e-mail from their mobile devices. Good is compatible with Android and iPhones and is comprised of a mobile app users download to gain secure access their email, calendar, and contacts from their mobile device.

Pros and Cons

Pros

Ability to access secure email from anywhere

Cons

Does not integrate with mobile device 'email' features
Does not automatically check for new emails - users must ensure the app is left open in the background and periodically log in to the app to keep updated on incoming email traffic
Meeting reminders come late through this app
No accessibility to common Outlook functions including attaching read receipts, out of office assistant, etc.

Return on Investment

Increased employee efficiency because email and calendar data is accessible anytime, anywhere
Possibility for missed emails or late replies over a period of time because the app does not automatically refresh on a normal schedule

Alternatives Considered

I have not used any other secure mobile software

Likelihood to Renew

I will renew use of this product for as long as the company supports its use.

Likelihood to Recommend

I would recommend Good for access to secure email and calendar only because there is no alternative available through my company. The app is cumbersome and requires password log in each time. There is no ability to set a signature for email replies - they automatically have a 'sent with Good' signature line that cannot be edited.

Comments

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