Good is not so Good
May 12, 2014

Good is not so Good

Tapan Jain | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Good

Good is used as a mobile email client for employees to send and receive office emails on the go. Everybody in our organization uses Good to access office emails on their mobile device. My organization is able to provide employees with access to emails, contacts and calendars without worrying about the encryption and security of sensitive data. Also, as it can be configured over almost every smartphone, my organization is saving money by not having to provide dedicated devices to employees.
  • It allows fast access to sensitive and classified business info without worrying about the confidentiality theft.
  • Further, I don't need to carry a separate office mobile to be in sync with business emails and syncing with calendars.
  • Good acts as a security layer between my personal data and business data. Also, the feature to provide offline notifications for upcoming or any missed meetings/appointments is very useful.
  • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
  • It's not possible to save or forward attachments from my inbox on my device
  • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
  • My Organization is able to provide employees with access to emails , contacts and calendars without worrying about the encryption and security of sensitive data. Also, as it can be configured over almost every smartphone, my organization is saving money by not having to provide dedicated devices to employees.
  • The IT department has the ability, by design, to remove all of the company's data from your device. This is vital in a world where devices are lost and stolen all the time.
  • Initially only top management people could access emails on the go on the devices provided and configured by the organization. Now, anyone has the convenience of accessing emails on the go.
  • Microsoft Outlook
Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features.
If given a choice, I would like to access office emails directly using Microsoft Exchange. Entering login passwords every five minutes seems painful and syncing of emails is not done in real time.
It's definitely a decent app to access emails and calendars on the go except for the fact that you have to log in again five minutes after your last login. It somehow doesn't store your password. Good keeps all your company data separate and completely encrypted from your personal data. Your IT department in a flash can zap everything inside Good. IT has the ability, by design, to remove all of the company's data from your device. This is vital in a world where devices are lost and stolen all the time. With the 'bring your own device' concept gaining momentum in a lot of organizations, Good provides an alternative to organizations without having to worrying about data security and theft.