Great service, especially for first time use cases
March 12, 2024

Great service, especially for first time use cases

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Cloud Speech-to-Text

The Service Google Cloud Speech-to-Text at our organization is primarily used senior and decision making leaders to help process large volume of text information. In our space, one major business challenge is being as up to date as possible on current domestic and international current events and happenings ranging from political to financial and regulatory events that can materially impact our business operations. As a result, Google Cloud Speech-to-Text TTS technology has proven pretty solid.
  • TTS (text to speech) is mostly accurate
  • pronunciation is mostly consistent
  • variable speed processing is helpful for different data info weights
  • occasionally the robot reads words with random unnecessary inflections
  • integrated proactive AI text search would be helpful
  • Hard to measure given our use case
  • folks using the API feel the cost is absolutely worth it
  • There is no negative ROI
Google Cloud Speech-to-Text is better than these other services. The main driver is the cost for the service and what you get, the value proposition is very good. Also, the scalability of Google Cloud Speech-to-Text is great, so that down the line, as our needs change and evolve and grow, Google Cloud Speech-to-Text will be a logical view toward those expanded services.

Do you think Google Cloud Speech-to-Text delivers good value for the price?

Yes

Are you happy with Google Cloud Speech-to-Text's feature set?

Yes

Did Google Cloud Speech-to-Text live up to sales and marketing promises?

Yes

Did implementation of Google Cloud Speech-to-Text go as expected?

Yes

Would you buy Google Cloud Speech-to-Text again?

Yes

For our use, I think we may be using the services in a more limited scope. We do not have large call centers transcribing text to speech or other large applications uses. However, in the smaller scope that we do use it, the cost structure is quire reasonable and find the stated services very useful.