Gemini everything
October 01, 2025

Gemini everything

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Gemini

As a non native English speaker, I use Gemini on a daily basis, I use it to review my communication with customers to ensure grammar and relevance, I use it to rephrase communication with customers to make sure our responses remain relevant but also don't tire our customers with the same responses over and over, I also use it to guide my communication with leadership and I even bounce the an idea on it to help me ground it, as often I think of improvements we could have on our tooling but I ask Gemini to scope it and check for availability before running it with the Eng team.

Pros

  • rephrasing comms
  • interpreting results
  • correcting SQL queries
  • coaching on ideas

Cons

  • I would like it to put together similar topics of questions I've asked so it can learn them separatedly
  • It has allowed me to reduce time of response by 30%
  • It's reduced the time I take to create a correct query
It's very easy to access, you can create gems that'll already know what you're writing about and their responses have been adjusted to you needs, which makes it great for specific types of responses you might need, I have gems for customer support questions and gems for data related questions, you can also add docs directly on it and it'll read through them
Gemini seems very simple to use, veyr similar to ChatGPT, I wish they did have a capability such as ChatGPT projects one, so one can separate topics easily, it's very customizable, where I believe it defeats the others is that, is already very simple to use all of Google ecosystem, such as Drive, docs, sheets and else

Do you think Google Gemini delivers good value for the price?

Yes

Are you happy with Google Gemini's feature set?

Yes

Did Google Gemini live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Gemini go as expected?

I wasn't involved with the implementation phase

Would you buy Google Gemini again?

Yes

Gemini is well suited to help in customer service, to create summaries of emails sent by customers, generating possible responses to them, rephrasing communications, help create and then correct SQL queries, interpreting responses, it's not so good if you need to help with a sensitive topic due to it taking personally identifying information

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