Overall Satisfaction with GrooveHQ
We are helping to solve the issues that clients get when using their websites. It's been a great way to keep on top of problems that are being reported.
- It is good to keep track of all the support requests that we get in.
- It's a great way to keep on top of issues reported by clients.
- The user interface can be slow sometimes to use.
- It has a positive impact because of how we are able to respond to clients and keep them informed with how we are getting on.
We haven't tried any others as we haven't felt the need to try any other solution.