They list feature that they dont offer!
March 21, 2022
They list feature that they dont offer!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with GrooveHQ
GrooveHQ looked like an interesting tool to shift to handle our customer service. Due to the social media growth and the fact that GrooveHQ says they integrate with Facebook/Instagram (Spoiler; this is not true!) it looked like a great fit.
- Sales website
- They are lying about features. The FB/Insta integration is internal beta and may take months
- The change pricing several times a year and this affects all users
- A lot of bugs and often you dont get a reply from support
- We wasted a lot of time setting up the product before we discovered a lot of features listed on the website aren't ready for public use
Do you think GrooveHQ delivers good value for the price?
No
Are you happy with GrooveHQ's feature set?
No
Did GrooveHQ live up to sales and marketing promises?
No
Did implementation of GrooveHQ go as expected?
No
Would you buy GrooveHQ again?
No