Growave has been working wonderfully for SWIFF - makes our site as fresh as our product.
January 19, 2022

Growave has been working wonderfully for SWIFF - makes our site as fresh as our product.

Joseph (JJ) Richardson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Growave (formerly SocialShopWave)

We use Growave for their loyalty/rewards, referral, Instagram, and reviews functionality. We felt that having all of this info through the same app was valuable. Moreover, the Growave team has been incredibly helpful in customizing certain modules for our specific needs and brand. So far all interactions have been positive and we receive quick feedback and assistance. We still are collecting data on the monetary value to our company, but holistically it has added great value and accessibility for our customers.

Pros

  • Customization
  • Rapid turnaround
  • very helpful

Cons

  • Some integrations with Shopify 2.0 require customization
  • Some language or grammar in their default replies might not be perfect English but are easily customized
  • We do not use the wishlist app yet, so cannot comment on that
  • Still too early to tell, but in the first month the ROI was positive
  • meets the business objective of rewards program
  • helps us display our instagram on site

Do you think Growave delivers good value for the price?

Yes

Are you happy with Growave's feature set?

Yes

Did Growave live up to sales and marketing promises?

Yes

Did implementation of Growave go as expected?

Yes

Would you buy Growave again?

Yes

It is very valuable for loyalty programs, shoppable Instagram, and referrals. Although we enjoy the reviews portion too, there are other apps that offer just that. The main advantage is that it bundles all of these things into a single app, with a single point of contact, with a single set of customization, etc.

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