Item: GTZShip
Rating: 10
Author: Jose Figueroa

Overall Satisfaction with GTZShip

Use Cases and Deployment Scope

GTZShip is used to find pricing and scheduling trucks for LTL shipments. This is used by myself and the shipping department. The biggest problem that it helps address is finding quick shipping solutions and options for our many clients.

Pros and Cons

Pros

Great customer service.
Ease of use.
Competitive pricing.
Plenty of options.

Cons

The need to track carriers that are inbound.
Notification of delays in pickup.
Quicker processing of billing.

Return on Investment

Cost savings have helped the bottom line.
Having the ability to set up shipments avoids delays in getting freight out.
The ability to speak with a rep who takes care of problems satisfies the customers' needs.

Alternatives Considered

Different carriers and 3pl have different platforms for shipping. I have used Unishippers, MyFreightWorld, Navisphere, Saia and YRC. GTZ is by far simpler and quicker to get a quote and set up a shipment.

Support Rating

My representative is available to answer my questions and if she is not available there is someone at the call center that can help me right away. I have never had a problem reaching a representative to take care of my needs.

Key Insights

Do you think GTZShip delivers good value for the price?

Yes

Are you happy with GTZShip's feature set?

Yes

Did GTZShip live up to sales and marketing promises?

Yes

Did implementation of GTZShip go as expected?

Yes

Would you buy GTZShip again?

Yes

Likelihood to Recommend

GTZ is a simple platform that is easy to use and walks you through the shipment process. If I need to find a rate for a shipment I can find an answer in minutes and I can set up shipments right away or future orders ahead of time.

Comments

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GTZ is an excellent option for searching for freight rates and setting up shipments