"Bright" Employers should consider Halogen
December 24, 2013
"Bright" Employers should consider Halogen
Score 8 out of 10
Vetted Review
Verified User
Software Version
Business Edition
Overall Satisfaction
- Automatic email notifications - you can customize the verbiage of each system-generated notification, and tweak the frequency of notifications.
- Multi-rater feedback - very easy to solicit feedback from employees or even 3rd parties outside of the company.
- Performance center - a place where managers can keep performance journals, upload documents, etc for employees, and it's easily viewable in "split screen" while writing employee reviews. Everything is kept in once place.
- Reports - Reports are very standard, and you don't have much control of what info you want to include/exclude.
- When looking to tweak a process or form, the specific place you need to go to make the change is sometimes very "hidden" or buried. The system is capapble of so much that sometimes you can't easily figure out what you need to do. On the flip side, their customer support is very helpful.
- Forms are "smart", but they're not as "smart" as I would have liked. For example, you cannot pre-determine the review period on forms each year, resulting in numerous calls from employees and managers asking what the period is. Also, forms are not smart enough to pre-populate the last review date into the new form. These aren't major issues, but little things that would be nice to have.
- Employees looked forward to receiving multi-rater feedback, which heightened their awareness of performance throughout the year.
Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - I am not sure if premium support is even available, but the support I received was great, as-is.