Updated October 18, 2018
Score 10 out of 10
Overall Satisfaction with Hero
At my middle school, we use HERO as a positive behavior tool. Students receive points for coming to class on time, showing character traits, doing what's right and being in uniform. It has increased positive behavior and reduced issues at school. Students can turn those points in and receive prizes.
- Students receive points for being on time, therefore they are never late.
- Students receive points for being in uniform, therfore we know who is a part of our campus.
- Sometimes HERO does not update students who have left the school or who have entered. So teachers have to input manually. That can be improved.
Evaluating Hero and Competitors
Problems get solved
No escalation required
Support cares about my success
Quick Initial Response
Not kept informed
Need to explain problems multiple times
I had to reset my password and they did it fast