HERO
Updated October 18, 2018
HERO
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hero
At my middle school, we use HERO as a positive behavior tool. Students receive points for coming to class on time, showing character traits, doing what's right and being in uniform. It has increased positive behavior and reduced issues at school. Students can turn those points in and receive prizes.
- Students receive points for being on time, therefore they are never late.
- Students receive points for being in uniform, therfore we know who is a part of our campus.
- Sometimes HERO does not update students who have left the school or who have entered. So teachers have to input manually. That can be improved.
- HERO has had a positive ROI because negative behavior has decreased.
Have not used any other product.
Using Hero
75 - They are teachers
75 - We have a positive behavior team
- Attendance
- Uniforms
- ID's
- To give rewards
- Acknowledge positive behavior
- Use it for incentives
Evaluating Hero and Competitors
- Product Usability
We used it last year
Hero Implementation
- Implemented in-house
- Staff was not able to login
Hero Support
Pros | Cons |
---|---|
Good followup Knowledgeable team Problems get solved No escalation required Support cares about my success Quick Initial Response | Not kept informed Need to explain problems multiple times |
No - It is a contract with a school
I had to reset my password and they did it fast
Using Hero
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Feel confident using Familiar | None |
- Giving points to students
- Sometimes I can not login