Classroom Management Tool - as effective as you make it!
November 12, 2019

Classroom Management Tool - as effective as you make it!

Kathleen Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Hero

We used Hero to reward good behavior in our Middle School on a school-wide basis. We had a set of positive behaviors that would earn points aimed at teaching safe, responsible and respectful school citizenship. Students would receive a point for each of the target behaviors exhibited in each classroom on a daily basis. There was a deadline for accumulating points before a scheduled event for which they had to earn a certain amount of points in order to attend.
  • Hero provides various ways to be able to register the targeted behaviors.
  • Hero provides a user-friendly online interface.
  • Hero will tailor the program to meet your group's needs.
  • Clear interfacing app for entering points.
  • Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
  • Too hands-off in making sure that implementation is as successful as possible.
  • Too techie for non-tech savvy people.
  • Teachers that used it with fidelity had a useful tool for classroom management.
  • The more teachers using it with fidelity the better the school's behavior was overall.
  • The reward system that is implemented can encourage or discourage the overall buy-in by all involved.
I really have no other product on the market to compare it to. However, because the administration was having difficulty getting teachers to use Hero with fidelity they have changed to having similar events for students who do not receive any referrals in a 2-4 week period. This requires less from the teachers so it is more successful school-wide, however I regret not having the Hero program because I felt there were more ways to encourage student buy-in.
If we are talking about the support that Hero gives its customers, I found that whenever our Hero Coordinator asked for adjustments the company was right there making the adjustments that were needed to suit our situation.

If we are talking about the support of the customers for the Hero program, I would have to say that in my experience it diminished each year. At our school at the beginning there was a lot of participation, when we had an administrator who was excited about it and worked at helping the students buy-in. As the years went by, the teachers who found it helpful in their classroom management continued to use it with fidelity. The new teachers who were not familiar with it were not buying in because there was no longer an administrator who was excited about the possibilities. It became just one more thing that the new teachers had to learn and it was not a priority and so it became less effective each year.

Do you think Hero, by Schoolmint delivers good value for the price?

Not sure

Are you happy with Hero, by Schoolmint's feature set?

Yes

Did Hero, by Schoolmint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Hero, by Schoolmint go as expected?

I wasn't involved with the implementation phase

Would you buy Hero, by Schoolmint again?

Yes

I would highly recommend this as long as you are able to get 90% or more buy-in. However, if there is not a MAJORITY buy-in I don't feel it will be successful. My colleagues and I found that classroom management was much improved in the classrooms of us who were sold on using it and used it with fidelity, adding extra intensives because of infidelity in other classrooms. It became obvious to the administration that the lack of buy-in was destroying the program outcome.