Overall Satisfaction with Hero
Hero is used to manage our school's PBIS, school culture, and discipline and accountability systems, as well as to track and examine data. We have had over an 85% reduction in tardiness and a 60% reduction in suspension, with the numbers improving every year. In the third year of implementation teachers assigned 50% fewer detentions than the first year. The results are dramatic.
- The customer service is fast and friendly, and there is always someone available to meet a need.
- The interface of the platform is very self-explanatory and user-friendly.
- Hero is always seeking feedback and making improvements based on user needs.
- There is still room for growth with the level of detail in the data reports.
- Students have regular issues in remembering passwords and accessing their accounts.
- They recently eliminated Homeroom, an online user community that rewarded us for participating. I got a lot of great ideas there, so this is unfortunate.
- 85% reduction in tardiness.
- 50% reduction in detentions assigned.
- 60% reduction in suspension.
We have used Class Dojo and Progress Book. Hero is great for discipline specifically. We also have e-school, but it does not allow the level of detail and follow up that Hero has. Before Hero, we had a really ineffective system for tracking student discipline, and it was hard to be consistent.
Do you think Schoolmint Hero delivers good value for the price?
Yes
Are you happy with Schoolmint Hero's feature set?
Yes
Did Schoolmint Hero live up to sales and marketing promises?
Yes
Did implementation of Schoolmint Hero go as expected?
Yes
Would you buy Schoolmint Hero again?
Yes