Item: Diligent One Platform
Rating: 10
Author: Brandon Macapelit, CISA

Use Cases and Deployment Scope

We use HighBond by Galvanize in doing the tedious analytics part of our audit works. We use it in our department in our engagements throughout the company. HighBond (formerly ACL) aids us in automating data analysis. It made us more efficient in executing our work, and helped us run more audit works in a year to year basis. Before, some of our analytics works would consume us weeks/days to finish. But with HighBond we are able to finish analytics with just a click and a few minutes, then we are done.

Pros and Cons

We can process thousands (even millions, I think) units of data without crashing.
Scripting language in HighBond is easier compared to other programming languages.
It can process large data analytics in seconds or minutes.
It can be used to execute other programs by using scripts.

Improvement/more details on error prompts could be helpful, since most of the time errors within the tool are vague, and we always need to go to support to be able to understand what's going wrong.
It should include in the training manuals the information about reserve words that aren't allowed to be used as table or column names.

Return on Investment

Our engagements are done in a more efficient way. From days/weeks to just minutes.
High frequency of engagements.
High productivity for our department.

Alternatives Considered

Microsoft Office 2016 and Microsoft Power BI

Before HighBond by Galvanize, we mainly used Microsoft products in doing analytics and business intelligence works. Most of the time these tools struggle, especially when handling very large data. These tools could even crash and trash your work. With HighBond by Galvanize, we never had such problems, and HighBond can be integrated into almost all other tools, be it online or offline.

Support Rating

HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

Key Insights

Do you think Diligent One Platform delivers good value for the price?

Yes

Are you happy with Diligent One Platform's feature set?

Yes

Did Diligent One Platform live up to sales and marketing promises?

Yes

Did implementation of Diligent One Platform go as expected?

Yes

Would you buy Diligent One Platform again?

Yes

Other Software Used

SafeNet Authentication Service (SAS), Cisco SSL VPN (AnyConnect)

Likelihood to Recommend

HighBond by Galvanize is well suited for those who are executing large data analytics. It can process large data within seconds or a couple of minutes. It is really helpful, especially if the data you're doing analytics on is extracted from different platforms. HighBond can be used to have a link to a specific tool (e.g Active Directory) and it would be able to extract the data needed for you. If your engagements are more on process review, this is not the tool for you.

An Easy and Efficient Take on Analytics and Business Intelligence

Overall Satisfaction with HighBond by Galvanize