High five for Highrise
August 27, 2014

High five for Highrise

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Highrise

Currently, our company uses Highrise as a way to manage and easily access all of our clients. We use it as an online database and address book in a sense. Highrise allows anyone to view someone's "electronic business card" from any computer or device. The only problems I have run into is not being able to quickly add a new company, you have to go add a contact and then add the company.
  • Home for detailed information in all one location
  • Ease of use and access for any user
  • Track communication and history with a client or other company
  • Missing a button for add a company at the top
  • The cases function confuses me in what it offers...
  • More features that I am unaware of that we could use but I am not sure of all Highrise's capabilities
  • Increased employee efficiency
  • Saved overall time in searching for a client's information
  • May have more features than our company needs
We actual use Basecamp in conjunction with Highrise... one is a note and project management tool, and the other is for our contacts and customer information we want to house.
I rated it a 4 due to our use of Highrise... we could easily input all of our contacts into Microsoft's Outlook contact list.
For our small company, we needed a place to all easily view customer contacts and all go paperless with our contacts. We utilize Highrise as an online database and that has been working for us thus far. I was not a part of the initial purchasing decision or whereabouts on the intent of choosing Highrise, but I know that it has come in good use here and I am sure there are more functions we are not even aware of or utilizing.