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Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.https://media.trustradius.com/product-logos/zg/Dh/I80OEOGARRD3.PNGTo accomplish your mission, you need a good Basecamp.Basecamp was the organizing system for all of our client work. Each client had their own folder in Basecamp, and each folder was shared between the team members involved with that client. Very organized. It brings together everyone involved with a single project, while always keeping each project in its own distinct silo.,Basecamp makes it easier to stay organized when you have a large number of concurrent projects, each with its own associated team and needs. Streamlines communication about projects by keeping specific teams of people grouped together as needed, and keeping all project-related files in one go-to location. Gives each project it's own distinct space, preventing clutter and other confusion between projects.,I do wonder if Basecamp could be better integrated with other software. We often had to resort to keeping important links in text files in Basecamp folders. I don't know what the obvious improvement is, but that wasn't always ideal. I also wonder if the email notifications could be cleaned up a bit. I remember getting large numbers of email notifications, and you just become numb to them after a while, nullifying the intended effect. If there was a way to lump the notifications into a summary, thereby reducing the overall number of emails, that probably would have been better.,10,Tasks and deadlines can get lost when you have a lot of concurrent projects. Basecamp helps prevent these things from getting lost. I'm not sure you can tie a dollar amount to what BC did, but it did help us move through our client service processes in routine fashion, meaning we could always tell what we've done and what still needed to do at a mere glance. I do wonder if BC could have been better integrated with some of our other processes including work email, timesheets, accounting software, etc. BC was more of a standalone dashboard for client related tasks and perhaps it could have been more.,Google Drive,9,Google Ad Manager, Google Analytics, Google DriveBasecamp Project Management -- a lot of management for a small priceWe use Basecamp to manage all projects and clients in the company. Once a client is signed on, a project is set up in Basecamp, and Tasks, To-Dos, and Discussions are created and assigned to the appropriate person or department. Once a task is completed, it is checked off and marked as completed. Any team member can add to the project or reassign tasks as needed, whether it is a review of the task, or required additional information.,Easy project set up. Templates can be created for redundant projects or projects with similar tasks or set up. You can easily add users to a project or send messages to collaborators on a project.,A task or To-Do can not be assigned to multiple people. One task can only be assigned to one person. It's not too easy to get a round up of tasks or jobs that one person has, or exporting tasks or reassigning them in bulk. There is no rating system to Prioritize tasks or To-Dos.,8,Breaking out projects into tasks, and assigning them to the right person, has helped eliminate tasks falling through the cracks and finding out too late that something was not completed. Time is money and time management is money management -- being able to save time with good project management software helps save money and improves ROI.,,Google Analytics, Google Ads (formerly AdWords), Facebook for BusinessUse Basecamp if you want a no-fuss, streamlined project management tool (and make sure to check out their take on Agile!)Basecamp is used by a very small portion of our team. This project management tool is the application of choice for our mobile developer team who work remotely. It helps us communicate with them in a space that they are used to, thus streamlining how we manage tasks, bugs and projects with them.,Very simple interface anyone can use Inexpensive if you have a huge team or want to use it for multiple clients An amazing founding company story and vision,Can't do the advanced things you can in other project management tools Not the best at forecasting or measuring how many resources your teams have Not as strong if you use it for everything (e.g., file storage and messaging),6,Better communication with a remote development team Fixing bugs with the mobile applications Refreshed view on the Agile methodology we use everyday!,Asana and Trello,8,Hotjar, Appcues, Adobe Premiere ProA tool with an intuitive design that has excellent management featuresIt is one of the creative tools that helps you in organizing your things and lists according to your choice. Now the projects are not in anymore scattered form, instead, they are in synchronization and listed in a pattern. It helps you by judging which one needs to be completed first.,It helps you in assigning tasks to your teammates well. You can add notes or any attachments to your work and project. You can keep the track of your work about how far it has gone. You can make a message board and start talking about how to complete a task by chatting with your mates.,It should give notification if any update arrives from any employee about any project. It should be providing a worksheet so that progress can be noted and editions made in the work can be seen as well. I think its price should be lowered so that more people can take benefit from it.,8,It helped my team to work more hard and give effective results. Helps me in scheduling my meetings in order. Kept my projects in order so that no deadline could be missed.,,8Cost effective collaboration tool for large teamsBasecamp is a flexible, cost effective collaboration tool for large teams. In our project we are used it as a knowledge repository. The tool slowly gained traction and now being used across the whole organization. We could upload documents on Basecamp and ask for reviews and enhancements, comments from the team. We could track each team members tasks and ask for updates.,It is a great tool for large teams. There is no limit on the number of people one can add. It comes with a good user interface. For people who were used to old tools, this is a god send. It is a cloud application and does not need a big team to maintain it.,For a person working on multiple projects, it is difficult to flip between different portals. Reports can be run out of basecamp. They are very basic, there is scope for improvement there. There is no way to track time or record time in basecamp as of now.,9,It is very easy to set up the tool and get the ground running. It is the most cost effective collaboration tool, we found in the market. No need to depend on the IT department, most things can be done by the end users.,MS SharePoint,9,Smartsheet, Slack, JIRA SoftwareBasecamp for Simple CollaborationI use Basecamp to organize with external vendors and collaborate on projects that are being done by agencies. It allows sharing of documents and ideas that aren't part of internal networks, so this is a way to add some transparency for others who might not have or have difficulty accessing information.,Share documents Creating tasks,User interface More expansive options to manage projects,7,It's been able to create continuous dialog Having the ability to share documents quickly without getting buried in email,Wrike, Asana and JIRA Software,7,Wrike, Asana, TrelloBasecamp helped us reach the top!Basecamp is being used by our Marketing and Admissions departments to communicate with our outside marketing firm. The platform has allowed us to share files and respond across multiple members of our team. Basecamp addresses the challenge of sharing large amounts of data and content in a format that is easy to access.,Provides an email thread that is easy to navigate. Allows users to communicate without having to send multiple emails. Provides a means to share large files.,I would love the calendar to be synced to Outlook (please forgive if this is a feature and I have just not figured out how it works).,10,We were able to make decisions without multiple in-person meetings. Everyone could access the content remotely. We used the sharing feature when some members met on-site and others called in for a meeting.,10,FACTS Student Information System (formerly RenWeb), Microsoft 365 Business, DPS Outlook OfficeBasecamp - An economical applicationBasecamp is one of the superb project management tools that is being used widely all over the world. Indeed a collaborative application for those who work mainly in a team on a daily basis. In order to make certain group projects, assignments and presentation it’s a must-have application with all these amazing features. An interesting feature that I personally like the most is its sandbox-style that gives users a good place to make conversation with colleagues and clients as well.,Its messaging board is amazing. It keeps track of the incoming and outgoing messages in a useful queue manner. It is an effective tool. It offers the ability to make to-do lists which decreases my workload.,Sometimes there are certain connectivity issues that slow down the working process. Although I like everything in it but occasionally when I have to export my work to excel format as they have no feature for that so I feel a bit annoyed and confusing. Apart from this, I like each and everything about this product.,9,Affordability of the product is must know quality which suits well to each and every size of organization whether they are developed or being developing. I prefer this certain product over other because of its integration with other economical applications of my interest. This product saves my valuable time.,Trello,9,WebTitan, Groove, AVG AntiVirus Business EditionBasecamp allows us to effectively manage all our projectsBasecamp is being used by the production department. It allows us to manage our projects very effectively. It is a useful collaborative tool for teams, which organizes projects in a simple and effective way. With the implementation of this software it is easy to communicate, share documents, create a calendar, assign responsibilities and monitor the progress of the processes. It allows to obtain results that can be measured in productivity.,It is easy to implement and it is simple to assign tasks because the interface is excellent. It is excellent for creating a work calendar with specific tasks and dividing them according to areas and processes. The chat room is effective, to publish information about the organization. It is very useful that all conversations, requirements and shared files are stored on the platform. It facilitates the monitoring of the work of each professional, something very significant for the internal management of the projects.,It is a very excellent program to plan projects in an organization, although Their reports regarding time issues are somewhat basic or elementary.,8,Basecamp helps improve the performance and optimization of the organization in business processes. It can be easily climbed in many groups and users when necessary. It is a collaborative online work tool that has evolved over time in a positive way.,9,8,Trello,Dropbox Business, Lexmark Managed Print Services, Skype for Business (formerly Lync)Good Project Management Tool on a BudgetWe tried out using Basecamp for a little while for our Customer Success Team, mainly during onboarding new customers. There are lots of steps to our onboarding process, so Basecamp allowed us to track the progress of each customer account while also sharing resources that are personalized for their onboarding.,Basecamp has a very simple and effective product that is easy to navigate and not overwhelming compared to other project management type tools out there. Their price point is superior to any other tools out there. You can have unlimited users for just $99 per month and 500 GB of cloud storage. Their campfire chat area is a great alternative to emails. This plus to-do lists saved a lot of time in drafting follow up emails and checking in with accounts.,They have virtually no reporting within the system, which makes it very difficult to figure out how to improve systems and optimize. Their integrations feel a bit lacking, especially again with any reporting tools out there. The lack of customization has been frustrating at times. For example, there isn't a way to hide whatever you want in a project, so we've had some customers confused about certain sections where we've had to explain to them to just ignore those.,7,We had used the system to test out improving our onboarding process for new customers, but we ultimately found that the system wasn't customizable enough for what we needed. Basecamp was a bit difficult for some of our customers to understand, so we ultimately didn't stick with using it for onboarding. It essentially delayed our business objectives because it didn't prove to be the tool we thought it could be. It also had a negative impact because we weren't able to run any type of reports to collect data about various projects (customers) we were onboarding.,8,10,monday.com, Asana and Trello,monday.com, Asana, TrelloBasecamp Is The Core To SuccessWe use Basecamp internally with team members and external clients. It is being used and has been used company wide as it addresses two key problems that existed before we moved to Basecamp. First is keeping everyone up to date—the information is kept in one place. The second is when someone joins a team or project, Basecamp allows them to catch up without the need to send copies of emails and files as the newcomer can find all the information, discussions and files in one place.,File sharing Notes Ability to add or drop members,Deeper Google Drive integration Integration with Slack Better search,10,Basecamp has saved us time. The big benefit is reviewing progress on projects by external teams.,Trello,UberConference, Dialpad, Slack, G Suite, Zoom, Skype, Expensify, QuickBooks OnlineBasecamp - a great tool for first time project management software users, small groups, and those needing flexibilityWe use Basecamp to manage marketing, data entry, and personal tasks lists for a mid-size regional non-profit. Before using Basecamp, everything was managed through email and Excel. Conversations would digress, attachments would go missing, and the amount of emails going back and forth was simply overwhelming. Once we switched over to Basecamp, every project and every task has its own place.,It's incredibly easy to use. I believe the company intentionally doesn't build in a ton of features to ensure that users focus on their work not how to use the product. The product is reasonably priced. In a market where competing tools charge per user, Basecamp gives you unlimited users and projects for one price. Support is fantastic. If you ever do have a problem, their customer service folks get back to you quickly and clearly to keep you moving. No expensive support contracts here!,I've used Basecamp since the first edition, now called classic. While the company continually improves their core functionality, they also remove features used and loved by their customers. I give them credit for unapologetically sticking to when they feel is the right direction for their product, but their customers then have to balance upgrading to the new version or continuing to use an older version just to continue their current business processes. No option to pre-select users on a project to receive notifications. When creating a new task/message/event, the creator has to manually select every person on the project who should receive notifications. While this is great for small teams or to ensure that not everyone gets every email, some businesses just work differently and need to involve many people in certain situations. While the product is incredibly easy to use, there is not defined structure on how to use the software. I have noticed that this sometimes causes uncertainty and confusion among new users. It's up to each individual customer, and user to define their own business processes for how they use Basecamp.,7,Basecamp has allowed our specific departments to centrally manage many projects instead of using a variety of different systems. The software has given us the ability to move a large amount of documentation to the cloud instead of emailing or printing.,9,10,Trello and Asana,Trello, Microsoft 365 Business, Harvest, Zoho ProjectsBasecamp: A great hub for your projects, campaigns and moreBasecamp was used as our companies main hub for project management. Anything from marketing campaigns to design requests were conducted through Basecamp in an effort to have a record of conversations, history, edits, and access to the appropriate materials across our whole organization. This platform specifically made it easier to keep everyone in the loop whenever necessary.,Easy-to-use Great UX Files were readily accessible Supports integration with other systems,Some frustrations with API limitations.,8,Allowed our company to quickly receive and gather feedback on any projects. Served as a cloud-based service for access to documents and files outside of the office. Cut down on the amount of time necessary to keep others in the loop during every step of a project.,Salesforce.com,Salesforce.comBasecamp for small team managementI used Basecamp for the first time when doing a collaboration with an external agency. I really liked it, then we started using Basecamp for our internal small team. We found the biggest use case in design, where multiple people had to give feedback and also track the progress. It was used to collect feedback, pass the project from Graphic Design, UX design, UI design, and finally, management approval.,User interface is very intuitive. It doesn't have tones of features, like Jira, which is the good part, it doesn't complicate the product. It has great project management. Everything is covered.,Mobile app is not up to par. The notifications are not configurable. The limited features can be annoying.,8,Eased the design process, got feedback quickly. Eased the marketing flow, helped get approvals quickly.,JIRA Software and AsanaSimple and fast project tool for small projects with small teams.Basecamp was used to communicate and track a project when we were working with another development team from an outsourced company.,Easy and simple to use Find all project-related info, communications, tasks and files in one place Easy to collaborate or discuss with teams who are not in the same office Free to use Getting updates is easy and documented,The discussion thread can become cluttered Unable to sort the discussion thread messages by time, etc. Unable to track/link a task with time,8,Communication/discussion is well documented so there is no misunderstanding. Project stakeholders are in the loop as well. All project-related communications and files are in one single place.,Trello,8,Microsoft Project, TrelloBasecamp is a great value for the price!We use it as a project management platform to organize different projects and initiatives.,Easy to use. Works well on iPhone. Good value.,It would be nice to customize notifications to not just be all or none and to select preferences by the project.,8,It has been very beneficial in bringing our teams together and providing clarity in tasks and expectations.,9My experience using BasecampBasecamp is being used in our organization as a tool to have the team communicate files, deadlines, and other items for large scale projects and during events. Basecamp is also used to add items into our Outlook calendars. It was used among our department on campus, but as of right now it is not being used. I am also not sure if other departments on campus are using it.,Nice to have all the information in one place. It's good to have all users able to see progress on a project. It's great to have certain files uploaded on it.,Having fewer places to add so many details. Having it be more user-friendly, and knowing how to use it without a long tutorial. More options to link Basecamp to Outlook.,7,Not sure, since I did not purchase the software myself.,Trello,Blackbaud NetCommunity, The Raisers EdgeAn easy to use project management tool!We used Basecamp to keep our start-up organized. Our company is a bag company for pet owners. We used Basecamp to keep our designs and materials organized by storing images within Basecamp. We were able to know exactly where we were and to keep track of our designs.,Allows you to organize scanned documents. Makes it easy for all team members to access all the necessary information. Provides an easy to use communication tool. Keeps track of due dates.,Minor issues with uploading.,10,Helped our employees stay in sync. Helped us avoid spending too much time looking for documents or information. Gave us an easy way to communicate in one place.,Asana,Asana, DropboxBasecamp Keeps Projects RollingWe use Basecamp across our entire organization to manage our various projects. Our company has over 200 clients, with 50+ projects ongoing at any given time, and a team of around 15 people. Basecamp has allowed our project managers to easily manage time, from ensuring that each employee is on track with assigned projects to also making sure no employee's workload is unmanageable. The biggest problem Basecamp solved for us was helping get every assignment out and to the client on time.,Easy to Use: managers can easily look at each person's assignments or things due on a particular day, and users can quickly see what's on their plate and notify project managers of updates, etc. People and Date Assignments: this feature and its ease of management were critical in our choice to use Basecamp. Daily Email Reminders: again, keeping up with assignments is made easy for the whole team with email updates in your inbox first thing each morning.,They have a team feature that we love that allows an entire team to communicate. The only downside is that projects cannot be assigned to a team, but rather you have to assign the project to each individual on the team.,10,We went from about 20% of projects taking longer than quoted to less than 5% within the first few months. On-time work = happy clients = continuing work for those clients.,QuickBooks Pro, Agorapulse, Google Ads (formerly AdWords)Basecamp - project management for everyone elseBasecamp is an all round project management tool that includes project management, chat functions and team collaboration tools. I use Basecamp primarily to manage remote teams for content marketing clients, though it has many other use cases. My teams collaborate on web projects and content for various clients and can easily check in and update tasks and assignments that are assigned to them.,Basecamp is a good team collaboration tool for managing media content and projects. You can share edits and comments on projects from within Basecamp and work with other team members and see what tasks they are working on. You can also share tasks and calendars all within the tool. Basecamps' check in feature is very valuable and interactive. If you run a team, you can get a daily summary of the tasks or activities your team members were up to. This can be automated and sent at a specific time. It is a great way to see what everyone has been working on. Basecamp's all in one suite one price is genius. Paying one price to get chat, storage, calendar, document editing and project management all for one price is a winner in my books. Basecamps' ability to integrate and work with other apps and tools is another valuable feature. This makes it a great hub for project management if say, you use another tool for communication, you can link it to your Basecamp and have full integration both ways in some instances. Basecamp does project management well, with reports and a feature called Hill Charts, you have a bird's-eye view on whether your projects are moving along well. This information is helpful to project managers and team members especially if you work on projects that have tight deadlines.,While Basecamps' all in one integration is great, some features feel a bit redundant. For example, in storage, you can find that you download a different version of a document, since it archives all versions of the same. In this case, using Google drive or dropbox would be best to give you the latest version of a document. Basecamp has a bit of a learning curve so you need your team to be vested into its features otherwise you may not get all your monies worth. While the all in one price is great, it would be good to see another price point option for say teams that are smaller and want to pay $50 or have some features removed. It is useful to have all the features at your disposal but if you do not use them all, you may feel it is a bit of a waste.,7,Basecamp has allowed my remote teams to work efficiently to complete projects on time. With a good overview of a project and the necessary reminders, everyone involved is able to add their part to a Basecamp project. Basecamp has also made personnel management easier with the Check In feature which has allowed my teams to provide detailed summaries of what the are working on.,JIRA Software, Trello and mondayBasecamp - the best camp you've ever seenBasecamp is used across the whole organization, linking HR or marketing departments with people from the board or IT department. Thanks to its features, it is much easier to manage some projects all together and notify about the progress of a particular process. It also solves problems with uploading files or their storage.,Files storage - you can access your files easily and in no time Notifications - there is no way to miss anything Task delegating - projects are managed in a clear, transparent way,Better mobile app - sometimes it doesn't work properly and mobile apps are important factors to me More functionalities in Campfire section Dashboard easy to customize,10,Basecamp helped save some time on delegating tasks, less e-mails are sent and everything is in one place Thanks to Basecamp we were able to resign from 3 other tools and now we have only this one Projects are managed smoothly,Teamwork Projects, Asana and Trello,Asana, Google Drive, Canva, Trello, Teamwork Projects, WordPressBasecamp - Great for holding teams accountable but does require creating a processCurrently, our entire organization uses Basecamp, however an emphasis is put on client-facing individuals using this tool. We have a separate project within Basecamp for each client, and then within each project we upload relevant documents and assign out to-dos. We also have some internal projects that we use for internal marketing and so that employees can access any internal documents like letterhead. Basecamp ensures that we all are on the same page about a project, and makes it easy to organize next steps and ensure that everyone is held accountable.,Helps maintain accountability - if everything is put within Basecamp, it's very easy to see when things are done and follow up on next steps. You can upload templates within Basecamp, so if you always have a series of to-dos for a new client or project, it can all very easily be automated. Encourages collaboration - you can easily tag people in a post and very clearly see within a thread what work has been done.,It would be nice if when creating a to-do for multiple people, it created a separate to-do for each person. Right now, if one person checks the to-do as 'done,' it's marked as completed for everyone. Sometimes the search leaves something to be desired - it will often have items come up that aren't super relevant to the search query. It would be nice if there were some more customization views for certain aspects (like to-dos) sometimes things can look very busy and it would be nice if there were a quicker and easier way to sort my all outstanding to-dos for everyone on that project, for example.,9,While it's difficult to put a specific ROI number to Basecamp, it's evident from our team's productivity and utilization rate that Basecamp has seriously helped. We didn't always utilize the to-dos as much as we do now, and that has greatly impacted efficiency and accountability.,FreshBooks, Slack, HarvestBasecamp is good for beginner users of Project Management toolsBasecamp is used by our non-profit organization to organize monthly and long term projects.,Messaging groups of people with project updates Many means of access- through mobile and desktop applications Easy to use,It's so easy for one project to turn into a jumble of many smaller pieces No hierarchy for projects No timeline. It's hard to keep timelines of project components clear,4,Basecamp has been a great place to work on monthly projects where the team members change over time. The archive feature is great and gives access to years of our projects all in one system. The free features are really wonderful for people just wanting to try it out, or for projects with no budget.,JIRA Software, Microsoft Project and Trello,Trello, JIRA Software, Atlassian Confluence,No,Prior Experience with the Product,Starting a project and inviting people to join is a very smooth and easy process The mobile and desktop versions make the project easy to access The email digest feature works very well.,It is very difficult to keep the individual elements of a project organized. Inevitably three or more items of creative are discussed in the same message thread and approvals and files get mixed up.,Yes, but I don't use it,7A must have for basic collaboration and project management.We used Basecamp to streamline several processes during the lifetime of the campaign cycle: specifically trafficking creatives, building creatives and creating media plans. As an organization, we were comprised of offices in seven different markets that were all serviced by a centralized digital department and we wouldn't have been able to manage campaigns across the board if it weren't for Basecamp.,Intuitive and easy to pick up and start using. Great system of reminders and notifications to keep everyone up to date. The ability to assign to do's and view other's to-do lists is super invaluable to me as a manager.,Sometimes navigating to areas I frequent is a bit clunky. I wish I could at least see projects I'm not invited to, though ideally, I'd love to have a setting to just automatically give me access to everything. As a manager, it's always tedious having to request access to campaigns all the time.,9,GREATLY increased productivity by eliminating campaign-management-via-Outlook model the department was previously using. Significantly reduced campaign errors and creative issues due to centralized communication.,,8,Google Marketing Platform (formerly DoubleClick), Facebook for Business, Basis DSPBasecamp brings all teams togetherI first used Basecamp in college and later used it in an advertising position. It was the easiest way to keep track of client projects and delegate tasks with the social media department, It's very popular with regional clients because it is the one platform that they were able to access alongside the Vegas team to stay on track.,Used to delegate tasks - This is so helpful for the internal agency and clients to keep track of ongoing projects. Status keeper - Would refer to basecamp during weekly status meetings. Built-in messaging board - You can communicate through basecamp which made it easier to keep all conversations in one place.,Takes time to learn - It's not as straightforward as other platforms but once you get the hang of it it's really useful, it just takes time. Should be easier to create monthly or weekly reminders - To-dos have to be manually put on calendar vs having a reminder.,7,It's been pretty positive in the sense that accounts are well organized and aren't wasting their time delegating tasks. It's kept projects moving faster, making way for new projects!,7,7,Asana,Asana, Workamajig
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Basecamp
899 Ratings
Score 8.0 out of 101
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Anthony Burke profile photo
Score 10 out of 10
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Basecamp was the organizing system for all of our client work. Each client had their own folder in Basecamp, and each folder was shared between the team members involved with that client. Very organized. It brings together everyone involved with a single project, while always keeping each project in its own distinct silo.
  • Basecamp makes it easier to stay organized when you have a large number of concurrent projects, each with its own associated team and needs.
  • Streamlines communication about projects by keeping specific teams of people grouped together as needed, and keeping all project-related files in one go-to location.
  • Gives each project it's own distinct space, preventing clutter and other confusion between projects.
  • I do wonder if Basecamp could be better integrated with other software. We often had to resort to keeping important links in text files in Basecamp folders. I don't know what the obvious improvement is, but that wasn't always ideal.
  • I also wonder if the email notifications could be cleaned up a bit. I remember getting large numbers of email notifications, and you just become numb to them after a while, nullifying the intended effect. If there was a way to lump the notifications into a summary, thereby reducing the overall number of emails, that probably would have been better.
We used this at a creative digital agency. There were many clients, and Basecamp was very reliable and effective at keeping everything organized and clear. Each project dashboard makes it easy to see upcoming deadlines, checking or submitting recent progress updates, and keeping detailed to-do lists. You also have message board and chat features making communication an important feature that is optimized even for remote employees.
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John Kobel profile photo
Score 8 out of 10
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We use Basecamp to manage all projects and clients in the company. Once a client is signed on, a project is set up in Basecamp, and Tasks, To-Dos, and Discussions are created and assigned to the appropriate person or department. Once a task is completed, it is checked off and marked as completed. Any team member can add to the project or reassign tasks as needed, whether it is a review of the task, or required additional information.
  • Easy project set up.
  • Templates can be created for redundant projects or projects with similar tasks or set up.
  • You can easily add users to a project or send messages to collaborators on a project.
  • A task or To-Do can not be assigned to multiple people. One task can only be assigned to one person.
  • It's not too easy to get a round up of tasks or jobs that one person has, or exporting tasks or reassigning them in bulk.
  • There is no rating system to Prioritize tasks or To-Dos.
Copying a template to a New Project is easy, once a template is created. Tasks and To-Dos can be assigned to people quickly. A project can be viewed quickly to see what is left to do, but there is no prioritizing system within a project or by individual projects. It also is not so easy to review projects by the due date.
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Veronika Baranovska profile photo
Score 6 out of 10
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Basecamp is used by a very small portion of our team. This project management tool is the application of choice for our mobile developer team who work remotely. It helps us communicate with them in a space that they are used to, thus streamlining how we manage tasks, bugs and projects with them.
  • Very simple interface anyone can use
  • Inexpensive if you have a huge team or want to use it for multiple clients
  • An amazing founding company story and vision
  • Can't do the advanced things you can in other project management tools
  • Not the best at forecasting or measuring how many resources your teams have
  • Not as strong if you use it for everything (e.g., file storage and messaging)
Basecamp is a simple project management tool that has the potential to replace other tools you're currently using. Whenever it comes to apps like this you need to think what your team requirements are and how complicated you want your project management to be. If you need simple to-do lists and there's not a lot of volume in terms of users, projects and tasks, Basecamp could be the right tool for you.

In my role, I need to plan much more in advance and seeing the work unfold visually is the most important factor for me, so I wouldn't rate Basecamp as highly.
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Katy Beck profile photo
Score 8 out of 10
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It is one of the creative tools that helps you in organizing your things and lists according to your choice. Now the projects are not in anymore scattered form, instead, they are in synchronization and listed in a pattern. It helps you by judging which one needs to be completed first.
  • It helps you in assigning tasks to your teammates well.
  • You can add notes or any attachments to your work and project.
  • You can keep the track of your work about how far it has gone.
  • You can make a message board and start talking about how to complete a task by chatting with your mates.
  • It should give notification if any update arrives from any employee about any project.
  • It should be providing a worksheet so that progress can be noted and editions made in the work can be seen as well.
  • I think its price should be lowered so that more people can take benefit from it.
Basecamp is highly suited for your work where you have to manage your work, organize your team and plan your schedules. It allows you to keep everything onboard even your professional conversations about a project like giving ideas and improvement about any specific area of work etc. It helps you in keeping your team together so that best work efficiency could be done.
Read Katy Beck's full review
Shiva Krishna profile photo
Score 9 out of 10
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Basecamp is a flexible, cost effective collaboration tool for large teams. In our project we are used it as a knowledge repository. The tool slowly gained traction and now being used across the whole organization. We could upload documents on Basecamp and ask for reviews and enhancements, comments from the team. We could track each team members tasks and ask for updates.
  • It is a great tool for large teams. There is no limit on the number of people one can add.
  • It comes with a good user interface. For people who were used to old tools, this is a god send.
  • It is a cloud application and does not need a big team to maintain it.
  • For a person working on multiple projects, it is difficult to flip between different portals.
  • Reports can be run out of basecamp. They are very basic, there is scope for improvement there.
  • There is no way to track time or record time in basecamp as of now.
We were a large team, so basecamp came in handy in collaborating and tracking tasks. We needed some training documentation to be made available for both internal and external users. Without Basecamp we would need to work with IT department, take several approvals, get a URL and give the training material to IT department, so that they can upload it. With Basecamp, there is no dependency on IT department. We created a portal and uploaded the training material and made it available to the audience within an hour.
Read Shiva Krishna's full review
Ryan Olsen 📱 profile photo
Score 7 out of 10
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I use Basecamp to organize with external vendors and collaborate on projects that are being done by agencies. It allows sharing of documents and ideas that aren't part of internal networks, so this is a way to add some transparency for others who might not have or have difficulty accessing information.
  • Share documents
  • Creating tasks
  • User interface
  • More expansive options to manage projects
It's suited for small teams or projects that are not all that complex. When you start adding requirements, you will look for other solutions at that point. It's also great for cross collaboration on one-off projects between departments or to create visibility for others around the company. Very straightforward and to the point.
Read Ryan Olsen 📱's full review
Kim Norbeck profile photo
Score 10 out of 10
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Basecamp is being used by our Marketing and Admissions departments to communicate with our outside marketing firm. The platform has allowed us to share files and respond across multiple members of our team. Basecamp addresses the challenge of sharing large amounts of data and content in a format that is easy to access.
  • Provides an email thread that is easy to navigate.
  • Allows users to communicate without having to send multiple emails.
  • Provides a means to share large files.
  • I would love the calendar to be synced to Outlook (please forgive if this is a feature and I have just not figured out how it works).
Basecamp, in our case, is excellent for users at multiple offices or locations. It simplifies communication and storage of projects for access for all members, provides daily updates on the projects, and allows for consistent communication to all involved. It might not be as appropriate if a group/company already has a common method for project management.
Read Kim Norbeck's full review
Martha Batruny profile photo
Score 9 out of 10
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Basecamp is one of the superb project management tools that is being used widely all over the world. Indeed a collaborative application for those who work mainly in a team on a daily basis. In order to make certain group projects, assignments and presentation it’s a must-have application with all these amazing features. An interesting feature that I personally like the most is its sandbox-style that gives users a good place to make conversation with colleagues and clients as well.
  • Its messaging board is amazing. It keeps track of the incoming and outgoing messages in a useful queue manner.
  • It is an effective tool.
  • It offers the ability to make to-do lists which decreases my workload.
  • Sometimes there are certain connectivity issues that slow down the working process.
  • Although I like everything in it but occasionally when I have to export my work to excel format as they have no feature for that so I feel a bit annoyed and confusing.
  • Apart from this, I like each and everything about this product.
It is a great product for our company and giving excellent performance. Automatic check-ins are also a blessing in disguise for every kind of organization. This is a simple and interactive application for those organization where there is a need to do many tasks within a team. It is also an effective software that takes less effort to set up than others.
Read Martha Batruny's full review
John Petit profile photo
Score 8 out of 10
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Basecamp is being used by the production department. It allows us to manage our projects very effectively. It is a useful collaborative tool for teams, which organizes projects in a simple and effective way. With the implementation of this software it is easy to communicate, share documents, create a calendar, assign responsibilities and monitor the progress of the processes. It allows to obtain results that can be measured in productivity.
  • It is easy to implement and it is simple to assign tasks because the interface is excellent.
  • It is excellent for creating a work calendar with specific tasks and dividing them according to areas and processes.
  • The chat room is effective, to publish information about the organization.
  • It is very useful that all conversations, requirements and shared files are stored on the platform.
  • It facilitates the monitoring of the work of each professional, something very significant for the internal management of the projects.
  • It is a very excellent program to plan projects in an organization, although Their reports regarding time issues are somewhat basic or elementary.
It offers the organization the simplification of work methods and favors the circulation of information among users. For the simplification of working methods and for favoring a fluid circulation of information among users. It offers management of multiple users, files, creation of milestones/goals, and whiteboards to upload and download functions.
Read John Petit's full review
Jared DeLong profile photo
Score 7 out of 10
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We tried out using Basecamp for a little while for our Customer Success Team, mainly during onboarding new customers. There are lots of steps to our onboarding process, so Basecamp allowed us to track the progress of each customer account while also sharing resources that are personalized for their onboarding.
  • Basecamp has a very simple and effective product that is easy to navigate and not overwhelming compared to other project management type tools out there.
  • Their price point is superior to any other tools out there. You can have unlimited users for just $99 per month and 500 GB of cloud storage.
  • Their campfire chat area is a great alternative to emails. This plus to-do lists saved a lot of time in drafting follow up emails and checking in with accounts.
  • They have virtually no reporting within the system, which makes it very difficult to figure out how to improve systems and optimize.
  • Their integrations feel a bit lacking, especially again with any reporting tools out there.
  • The lack of customization has been frustrating at times. For example, there isn't a way to hide whatever you want in a project, so we've had some customers confused about certain sections where we've had to explain to them to just ignore those.
Basecamp is great if you're tight on a budget and want a simple, yet powerful tool that can handle lots of users. It's also great if you're on a budget, especially as your team and clientele grow. If you have a repeatable process that you can build out into a template of to-dos, then that would be another reason to use Basecamp.
Read Jared DeLong's full review
Andy Abramson profile photo
Score 10 out of 10
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We use Basecamp internally with team members and external clients. It is being used and has been used company wide as it addresses two key problems that existed before we moved to Basecamp. First is keeping everyone up to date—the information is kept in one place. The second is when someone joins a team or project, Basecamp allows them to catch up without the need to send copies of emails and files as the newcomer can find all the information, discussions and files in one place.
  • File sharing
  • Notes
  • Ability to add or drop members
  • Deeper Google Drive integration
  • Integration with Slack
  • Better search
Basecamp is great for teams. It is really useful for teams that work in multiple locations. The mobile access has been improving over time and has gotten to the point where 95% of my use is able to be done on mobile. Email of notices is great but It is less appropriate for people who prefer to live outside of email and need to be aware of what is happening. Notifications in-app help, but they can become annoying.
Read Andy Abramson's full review
Joe Hallissey profile photo
Score 7 out of 10
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We use Basecamp to manage marketing, data entry, and personal tasks lists for a mid-size regional non-profit. Before using Basecamp, everything was managed through email and Excel. Conversations would digress, attachments would go missing, and the amount of emails going back and forth was simply overwhelming. Once we switched over to Basecamp, every project and every task has its own place.
  • It's incredibly easy to use. I believe the company intentionally doesn't build in a ton of features to ensure that users focus on their work not how to use the product.
  • The product is reasonably priced. In a market where competing tools charge per user, Basecamp gives you unlimited users and projects for one price.
  • Support is fantastic. If you ever do have a problem, their customer service folks get back to you quickly and clearly to keep you moving. No expensive support contracts here!
  • I've used Basecamp since the first edition, now called classic. While the company continually improves their core functionality, they also remove features used and loved by their customers. I give them credit for unapologetically sticking to when they feel is the right direction for their product, but their customers then have to balance upgrading to the new version or continuing to use an older version just to continue their current business processes.
  • No option to pre-select users on a project to receive notifications. When creating a new task/message/event, the creator has to manually select every person on the project who should receive notifications. While this is great for small teams or to ensure that not everyone gets every email, some businesses just work differently and need to involve many people in certain situations.
  • While the product is incredibly easy to use, there is not defined structure on how to use the software. I have noticed that this sometimes causes uncertainty and confusion among new users. It's up to each individual customer, and user to define their own business processes for how they use Basecamp.
Basecamp is an excellent software product for small groups to keep a project organized and discussion to be contained. Additionally, each user could create their own Basecamp projects organize their own personal projects or even their own life!

On the other hand, if your project is complex, has many users, or requires more structure, this is not the tool for you. I would not consider Basecamp if I used a specific project management methodology.
Read Joe Hallissey's full review
Brandon Mitchell profile photo
Score 8 out of 10
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Basecamp was used as our companies main hub for project management. Anything from marketing campaigns to design requests were conducted through Basecamp in an effort to have a record of conversations, history, edits, and access to the appropriate materials across our whole organization. This platform specifically made it easier to keep everyone in the loop whenever necessary.
  • Easy-to-use
  • Great UX
  • Files were readily accessible
  • Supports integration with other systems
  • Some frustrations with API limitations.
Basecamp is well-suited for any business looking to keep track of assignments, projects, and campaigns.
Read Brandon Mitchell's full review
Prashant Mahajan profile photo
Score 8 out of 10
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I used Basecamp for the first time when doing a collaboration with an external agency. I really liked it, then we started using Basecamp for our internal small team. We found the biggest use case in design, where multiple people had to give feedback and also track the progress. It was used to collect feedback, pass the project from Graphic Design, UX design, UI design, and finally, management approval.
  • User interface is very intuitive.
  • It doesn't have tones of features, like JIRA, which is the good part, it doesn't complicate the product.
  • It has great project management. Everything is covered.
  • Mobile app is not up to par.
  • The notifications are not configurable.
  • The limited features can be annoying.
Basecamp is very good if you have a small team. It is mainly suited for a Design or Marketing team. I have used it with both. It is more for feedback and collaboration. It doesn't include roadmap, sprints and other things needed for engineering.
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Dinesh Selvachandra profile photo
Score 8 out of 10
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Basecamp was used to communicate and track a project when we were working with another development team from an outsourced company.
  • Easy and simple to use
  • Find all project-related info, communications, tasks and files in one place
  • Easy to collaborate or discuss with teams who are not in the same office
  • Free to use
  • Getting updates is easy and documented
  • The discussion thread can become cluttered
  • Unable to sort the discussion thread messages by time, etc.
  • Unable to track/link a task with time
To collaborate on small projects with teams who are not physically present in the same location or in the same company.
Read Dinesh Selvachandra's full review
Sienna Archibek profile photo
Score 8 out of 10
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We use it as a project management platform to organize different projects and initiatives.
  • Easy to use.
  • Works well on iPhone.
  • Good value.
  • It would be nice to customize notifications to not just be all or none and to select preferences by the project.
Basecamp has been a great tool to get our teams working together and to share information. We haven't been using it as much this past year, and I am not sure why, but 2-3 years ago it was really great for our organization.
Read Sienna Archibek's full review
Maryam Qureshi profile photo
Score 7 out of 10
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Basecamp is being used in our organization as a tool to have the team communicate files, deadlines, and other items for large scale projects and during events. Basecamp is also used to add items into our Outlook calendars. It was used among our department on campus, but as of right now it is not being used. I am also not sure if other departments on campus are using it.
  • Nice to have all the information in one place.
  • It's good to have all users able to see progress on a project.
  • It's great to have certain files uploaded on it.
  • Having fewer places to add so many details.
  • Having it be more user-friendly, and knowing how to use it without a long tutorial.
  • More options to link Basecamp to Outlook.
It is suited when you are trying to share very large files. It is also very useful when you are trying to see what other co-workers have done as far as a task when it comes to a large project, so communication is easier that way. It is not very useful if everyone is not updating it, and it can be time-consuming updating all the information on it.
Read Maryam Qureshi's full review
Sarah Roscoe profile photo
Score 10 out of 10
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We used Basecamp to keep our start-up organized. Our company is a bag company for pet owners. We used Basecamp to keep our designs and materials organized by storing images within Basecamp. We were able to know exactly where we were and to keep track of our designs.
  • Allows you to organize scanned documents.
  • Makes it easy for all team members to access all the necessary information.
  • Provides an easy to use communication tool.
  • Keeps track of due dates.
  • Minor issues with uploading.
Basecamp is a great place for off-site teams to stay organized. Using it as a project management tool is great.
Read Sarah Roscoe's full review
Matthew Jackson profile photo
Score 10 out of 10
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We use Basecamp across our entire organization to manage our various projects. Our company has over 200 clients, with 50+ projects ongoing at any given time, and a team of around 15 people. Basecamp has allowed our project managers to easily manage time, from ensuring that each employee is on track with assigned projects to also making sure no employee's workload is unmanageable. The biggest problem Basecamp solved for us was helping get every assignment out and to the client on time.
  • Easy to Use: managers can easily look at each person's assignments or things due on a particular day, and users can quickly see what's on their plate and notify project managers of updates, etc.
  • People and Date Assignments: this feature and its ease of management were critical in our choice to use Basecamp.
  • Daily Email Reminders: again, keeping up with assignments is made easy for the whole team with email updates in your inbox first thing each morning.
  • They have a team feature that we love that allows an entire team to communicate. The only downside is that projects cannot be assigned to a team, but rather you have to assign the project to each individual on the team.
My only use of Basecamp has been in a marketing agency, so my experience in scenarios is limited, but I have a hard time imagining a job where Basecamp wouldn't be useful. We manage techs, writers, designers, developers, photographers, videographers, and generalists all working in their areas of expertise as well as on team projects and Basecamp handles it seamlessly.
Read Matthew Jackson's full review
Nathan Sichilongo profile photo
Score 7 out of 10
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Basecamp is an all round project management tool that includes project management, chat functions and team collaboration tools. I use Basecamp primarily to manage remote teams for content marketing clients, though it has many other use cases. My teams collaborate on web projects and content for various clients and can easily check in and update tasks and assignments that are assigned to them.
  • Basecamp is a good team collaboration tool for managing media content and projects. You can share edits and comments on projects from within Basecamp and work with other team members and see what tasks they are working on. You can also share tasks and calendars all within the tool.
  • Basecamps' check in feature is very valuable and interactive. If you run a team, you can get a daily summary of the tasks or activities your team members were up to. This can be automated and sent at a specific time. It is a great way to see what everyone has been working on.
  • Basecamp's all in one suite one price is genius. Paying one price to get chat, storage, calendar, document editing and project management all for one price is a winner in my books.
  • Basecamps' ability to integrate and work with other apps and tools is another valuable feature. This makes it a great hub for project management if say, you use another tool for communication, you can link it to your Basecamp and have full integration both ways in some instances.
  • Basecamp does project management well, with reports and a feature called Hill Charts, you have a bird's-eye view on whether your projects are moving along well. This information is helpful to project managers and team members especially if you work on projects that have tight deadlines.
  • While Basecamps' all in one integration is great, some features feel a bit redundant. For example, in storage, you can find that you download a different version of a document, since it archives all versions of the same. In this case, using Google drive or dropbox would be best to give you the latest version of a document.
  • Basecamp has a bit of a learning curve so you need your team to be vested into its features otherwise you may not get all your monies worth.
  • While the all in one price is great, it would be good to see another price point option for say teams that are smaller and want to pay $50 or have some features removed. It is useful to have all the features at your disposal but if you do not use them all, you may feel it is a bit of a waste.
I have found that Basecamp is best suited to teams that work on media related content and share a number of files. This means content management teams, and media producers can find a lot of use for Basecamp. Other people may not have the same results. For example, IT professionals would look at something like JIRA and maybe admin executives may use Trello.
Read Nathan Sichilongo's full review
Kinga Odziemek profile photo
Score 10 out of 10
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Basecamp is used across the whole organization, linking HR or marketing departments with people from the board or IT department. Thanks to its features, it is much easier to manage some projects all together and notify about the progress of a particular process. It also solves problems with uploading files or their storage.
  • Files storage - you can access your files easily and in no time
  • Notifications - there is no way to miss anything
  • Task delegating - projects are managed in a clear, transparent way
  • Better mobile app - sometimes it doesn't work properly and mobile apps are important factors to me
  • More functionalities in Campfire section
  • Dashboard easy to customize
Basecamp will work wonders for advertising agencies, graphic designers, HR departments or even an IT environment. Wherever you have a lot of people to manage, and a lot of projects to be done, and a lot of tasks to delegate, Basecamp will put it all together and let you think about your business rather than about how to get your business organized. I can't think of an example where Basecamp wouldn't play a crucial role.
Read Kinga Odziemek's full review
Laura Cain profile photo
Score 9 out of 10
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Currently, our entire organization uses Basecamp, however an emphasis is put on client-facing individuals using this tool. We have a separate project within Basecamp for each client, and then within each project we upload relevant documents and assign out to-dos. We also have some internal projects that we use for internal marketing and so that employees can access any internal documents like letterhead. Basecamp ensures that we all are on the same page about a project, and makes it easy to organize next steps and ensure that everyone is held accountable.
  • Helps maintain accountability - if everything is put within Basecamp, it's very easy to see when things are done and follow up on next steps.
  • You can upload templates within Basecamp, so if you always have a series of to-dos for a new client or project, it can all very easily be automated.
  • Encourages collaboration - you can easily tag people in a post and very clearly see within a thread what work has been done.
  • It would be nice if when creating a to-do for multiple people, it created a separate to-do for each person. Right now, if one person checks the to-do as 'done,' it's marked as completed for everyone.
  • Sometimes the search leaves something to be desired - it will often have items come up that aren't super relevant to the search query.
  • It would be nice if there were some more customization views for certain aspects (like to-dos) sometimes things can look very busy and it would be nice if there were a quicker and easier way to sort my all outstanding to-dos for everyone on that project, for example.
Basecamp is definitely a useful tool if there is a lot of collaboration among team members and/or across departments. If you work at a company where everyone is relatively autonomous, this wouldn't be necessary, but for situations where multiple team members are touching a project this is absolutely necessary.
Read Laura Cain's full review
Yosa Addiss profile photo
Score 4 out of 10
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Basecamp is used by our non-profit organization to organize monthly and long term projects.
  • Messaging groups of people with project updates
  • Many means of access- through mobile and desktop applications
  • Easy to use
  • It's so easy for one project to turn into a jumble of many smaller pieces
  • No hierarchy for projects
  • No timeline. It's hard to keep timelines of project components clear
Basecamp is suited to individual small tasks to collaborate with others. It is a free tool and that can make it an excellent gateway into the world of project management tools. I recommend it as an option for people just starting out.
Read Yosa Addiss's full review
No photo available
Score 9 out of 10
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We used Basecamp to streamline several processes during the lifetime of the campaign cycle: specifically trafficking creatives, building creatives and creating media plans. As an organization, we were comprised of offices in seven different markets that were all serviced by a centralized digital department and we wouldn't have been able to manage campaigns across the board if it weren't for Basecamp.
  • Intuitive and easy to pick up and start using.
  • Great system of reminders and notifications to keep everyone up to date.
  • The ability to assign to do's and view other's to-do lists is super invaluable to me as a manager.
  • Sometimes navigating to areas I frequent is a bit clunky.
  • I wish I could at least see projects I'm not invited to, though ideally, I'd love to have a setting to just automatically give me access to everything. As a manager, it's always tedious having to request access to campaigns all the time.
I've always used it for project and ad campaign management and I think it excels at both. We used it as a central meeting hub for sales, operations, and creative teams as well as the client in some instances.

Honestly, in all the instances I've used Basecamp it's worked exceptionally well. I'm sure there are instances where Basecamp is not ideal but in the Advertising world, I've always thought it was a great fit for our needs.
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Score 7 out of 10
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I first used Basecamp in college and later used it in an advertising position. It was the easiest way to keep track of client projects and delegate tasks with the social media department, It's very popular with regional clients because it is the one platform that they were able to access alongside the Vegas team to stay on track.
  • Used to delegate tasks - This is so helpful for the internal agency and clients to keep track of ongoing projects.
  • Status keeper - Would refer to basecamp during weekly status meetings.
  • Built-in messaging board - You can communicate through basecamp which made it easier to keep all conversations in one place.
  • Takes time to learn - It's not as straightforward as other platforms but once you get the hang of it it's really useful, it just takes time.
  • Should be easier to create monthly or weekly reminders - To-dos have to be manually put on calendar vs having a reminder.
Having regional clients can be tricky but Basecamp kept everyone in the know. We can separate things out by campaign and it was easy having different people contributing. I also used it in college where we kept track of assignments and upcoming modules to work on.
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Feature Scorecard Summary

Task Management (80)
8.6
Resource Management (66)
8.0
Gantt Charts (29)
7.4
Scheduling (67)
7.6
Workflow Automation (49)
7.4
Team Collaboration (80)
8.7
Support for Agile Methodology (33)
7.5
Support for Waterfall Methodology (29)
7.6
Document Management (75)
8.1
Email integration (65)
8.1
Mobile Access (68)
7.7
Timesheet Tracking (32)
7.9
Change request and Case Management (40)
8.1
Budget and Expense Management (30)
7.8
Quotes/estimates (23)
8.1
Invoicing (19)
7.9
Project & financial reporting (25)
7.9
Integration with accounting software (19)
7.1

About Basecamp

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Basecamp Technical Details

Operating Systems: Unspecified
Mobile Application:No