Hippo and the human services non-profit
August 25, 2021
Hippo and the human services non-profit
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hippo CMMS
Hippo [CMMS] is being used across the agency to handle work requests, preventative maintenance, and requests for logistical support from our facilities team. It has filled a need for a dynamic, transparent process where requestors are updated along the way while their request is addressed. Additionally, it has contributed to a better work environment and a more efficient operation of our facilities as well as our staff.
- Communication - a requestor can see as many or as few details as they need
- Ease of use - little onboarding or technical knowledge needed for requestors to utilize the platform
- Technical support - Hippo support staff are the backbone of the platform and resolve issues very quickly
- Fleet management - would like to be able to transfer vehicles between locations as you can with equipment
- Full functionality on the mobile platform as is available on desktop
- More flexibility in modification to different client needs
- Communication
- Transparency
- Reporting
- More efficient delivery of services
- Less downtime
- Less need for interpersonal follow-up on open issues
Do you think Hippo CMMS delivers good value for the price?
Yes
Are you happy with Hippo CMMS's feature set?
Yes
Did Hippo CMMS live up to sales and marketing promises?
Yes
Did implementation of Hippo CMMS go as expected?
Yes
Would you buy Hippo CMMS again?
Yes