HP PPM - Robust, Flexible and more than a project management tool
April 03, 2017

HP PPM - Robust, Flexible and more than a project management tool

Fonda Logston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HP Project and Portfolio Management

HP Project and Portfolio (PPM) is being used to track all IT projects for the State of Oklahoma, all pre-construction projects for the Oklahoma Department of Transportation, for the workflow of many internal processes for the Office Of Management and Enterprise Services (invoicing, purchasing, position tracking, change management and internal billing). The tool aids the department in defining business processes and automating them.
  • The dashboards and search capabilities allow for an enhanced end user experience, allowing them to customize their views and access to data.
  • The automated workflow tool allows us to define and automate business processes across the organization.
  • The Project tool allows us to track and monitor IT projects across the state.
  • The Staffing Profile and Resource Management module could be easier to use and allow for more flexibility in determine resourcing leveling.
  • The financial summary could be made more flexible if you were able to put notes on each financial summary line.
  • Allowing for an easier interface from a financial module to the financial summary would allow for easier updating of the actuals.
  • Positive - allowing for us to be able to automate many of our manual or paper processes.
HP PPM was more economical than Carasoft.
HP PPM was more robust than the Microsoft product
  • Useful for high-end project tracking, workflow management and access to data through the dashboards and searching.
  • Less suited for basic project management that many of our business customers need.

Using HP Project and Portfolio Management

2 - IT Staff that support the Project Management Office.
2 - Analytical, we mostly high interns or college graduates to support the tool.
  • Workflow of business processes
  • Project Management
  • Tracking of Enhancements
  • Change Management
  • Automating many of our business processes
  • Tracking Applications
  • If there was an option to share dashboards on a public website, we could use it to power our Projects.Ok.Gov website.
We have many business processes using it along with our project management staff.

Evaluating HP Project and Portfolio Management and Competitors

  • Price
  • Product Features
  • Product Usability
The ease of use in searching the data, the dashboards and the fully functioning project management - workplans, resource planning and financial planning.

HP Project and Portfolio Management Implementation

Have your methodology defined prior to the vendor coming on board to start any configuration changes.
  • Professional services company
Results Positive
Change management was a small part of the implementation and was well-handled - Do not change the out of box functionality, have your methodology defined prior to having the vendor start any configurations.
  • Decisions around time tracking for the staff

HP Project and Portfolio Management Support

Sometimes we have to go back and forth in the cases, we can't talk directly to a person unless we escalate...sometimes it is easier to explain your issue on the phone than through email or case notes.
ProsCons
Good followup
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - No, there are some that are still there.
They are always quick to respond at getting the product back up and going when it is down.

Using HP Project and Portfolio Management

There are pieces of it that are very hard to comprehend to our resource managers, like the resource management piece or staffing profiles.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Searching
  • Administration of the tool
  • Dashboards
  • Staffing Profiles
  • Resource Leveling/Resource Management
Yes - Fair, it is not very user friendly.