Item: HubSpot Academy
Rating: 7
Author: Verified User

Overall Satisfaction with HubSpot Academy

Use Cases and Deployment Scope

HubSpot Academy was used for training and onboarding of new employees. HubSpot was a crucial piece of daily work processes and therefore adequate training and preparation was necessary. The Academy itself wasn't leveraged to "solve a problem" so much as it was used to enhance the overall use of HubSpot.

Pros and Cons

Pros

Provides resources users can return to
Provides overarching training of HubSpot

Cons

The videos are terribly boring in general
The voice is grating
The instructions weren't always clear

Return on Investment

Removed the training burden from managers to allow them to use the time elsewhere (2-8 hours)
Provided more standard and robust training to new hires, allowing for more consistent customer experience

Alternatives Considered

Not aware of any

Key Insights

Do you think HubSpot Academy delivers good value for the price?

Not sure

Are you happy with HubSpot Academy's feature set?

Yes

Did HubSpot Academy live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot Academy go as expected?

Yes

Would you buy HubSpot Academy again?

Yes

Other Software Used

Azure DevOps Services, Aha! Roadmaps

Likelihood to Recommend

If a company is leveraging HubSpot I would absolutely recommend using the Academy. If not, that would be stupid. If an organization is paying for HubSpot, I can see no reason why they would not also choose to prepare their employees to use it well by using Academy.

HubSpot Academy Feature Ratings

Comments

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Decent for what it is