Lots of integrations and support!
May 20, 2021

Lots of integrations and support!

Karl Spencer, M.Sc. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CMS Hub

I used HubSpot CMS Hub in my previous two jobs, and it was a great tool for what it did. However, the price was really quite steep, and the limitations often made it frustrating given the price point. The only reason I even stuck with it is that the sales folks were always willing to cut a deal based on our needs and limitations give the small to medium-sized companies I was working with. The customer support is quite good, and they are quick to respond when you do have questions. You just have to be willing to play within the limitations of the software.
  • Good for setting up an automated marketing/sales funnel
  • Integrated campaigns with ad vendors and CRM to process leads
  • Very good tool for setting up recurring and automated emails
  • Workflow tend to be very linear and don't have the best of triggers
  • Pricing setup can climb quickly without adding that much function
  • From an attribution standpoint, HubSpot CMS Hub was great at determining our best performing channels

Do you think HubSpot CMS Hub delivers good value for the price?

Yes

Are you happy with HubSpot CMS Hub's feature set?

No

Did HubSpot CMS Hub live up to sales and marketing promises?

Yes

Did implementation of HubSpot CMS Hub go as expected?

Yes

Would you buy HubSpot CMS Hub again?

Yes

If you're looking for an easy-to-learn platform with loads of support, HubSpot CMS Hub can't be [beaten]. But if you're looking to dig under the hood and get into complex workflows and funnels, it can be frustrating.

HubSpot CMS Hub Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
7
Admin section
10
Page templates
8
Library of website themes
8
Mobile optimization / responsive design
8
Publishing workflow
10
Form generator
7
Content taxonomy
8
SEO support
7
Bulk management
10
Availability / breadth of extensions
9
Community / comment management
10
API
10
Internationalization / multi-language
8
Role-based user permissions
10