Good for portfolio views, needs UI enhancements | TrustRadius

Overall Satisfaction with IBM Apptio

Use Cases and Deployment Scope

We use it for program and initiative management and visibility above the team level. We also use it for OKR tracking.

Pros and Cons

Pros

Move work items around or add them easily
Connect multiple teams boards
Connection to jira

Cons

Roadmap/timeline is so clunky to look at
UI is not great in general
Can’t cascade to multiple levels in list view anymore

Return on Investment

Visibility of metrics
See business units in one place

Apptio Portfolio Solution

IBM Targetprocess

Key Insights

Do you think IBM Apptio delivers good value for the price?

Not sure

Are you happy with IBM Apptio's feature set?

No

Did IBM Apptio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Apptio go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Apptio again?

No

Likelihood to Recommend

Portfolio view of work. Not good for timeline visuals.

Comments

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Janie Carothers
(Vendor Representative) commented 6 months ago
Thank you for taking the time to leave us a review. We strive to make our customers wildly successful and were sorry to hear that we missed the mark here. We have shared your feedback with the team and would love the opportunity to provide better support to you. Would you please consider emailing us at Apptio_Customer_Feedbackwwpdl.vnet.ibm.com to discuss this further Thank you Janie